Gaming Experience Specialist
2 weeks ago
**Key Responsibilities**
- Become familiar with regular customers and tailor their experience to meet their needs.
- Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions in every interaction.
- Collaborate with colleagues to provide efficient and dynamic service across leisure, food, and beverage.
- Keep customers informed of the latest developments in electronic gaming and online offers, aiming to convert them into Grosvenor online members.
- Ensure compliance with regulations, particularly alcohol licensing conditions, food safety, and promote safer gambling practices.
**Requirements**
- A positive attitude and enthusiasm for delivering exceptional customer experiences.
- Previous success in a hospitality role, preferably with experience in electronic gaming.
- An understanding of and passion for electronic gaming, with a focus on delivering unrivalled customer experiences.
- Ability to collaborate with the wider business and adapt to new ways of working.
- Strong communication skills and a comfortable approach to change.
-
Electronic Gaming Experience Specialist
1 week ago
Luton, Luton, United Kingdom Grosvenor Casinos Limited Full timeJob DescriptionWe are looking for an Electronic Gaming Experience Specialist to work with our team in Luton. As an Electronic Gaming Host, you will be responsible for creating a fun and engaging atmosphere, exceeding our guests' expectations.You will get to know your regular customers and their playing style and preferences, ensuring a personalized...
-
Electronic Gaming Experience Specialist
1 week ago
Luton, Luton, United Kingdom Redefined Ltd Full timeAbout the RoleGrosvenor Casino is seeking a skilled Electronic Gaming Host to lead our customer experience initiatives. In this exciting role, you will have the opportunity to develop your skills and expertise while making a real impact on our customers' lives.ResponsibilitiesBecome familiar with regular customers' preferences and tailor their electronic...
-
Gaming Experience Host
2 weeks ago
Luton, Luton, United Kingdom Rank Group Full timeElectronic Gaming HostGrosvenor is currently experiencing significant growth, driving the need for skilled professionals to deliver an exceptional gaming experience.We are investing in our venues and staff to provide a top-class entertainment experience that sets us apart from the competition.Our goal is to engage all customers, ensuring they have a...
-
Gaming Operations Supervisor
3 weeks ago
Luton, Luton, United Kingdom Grosvenor Casinos Limited Full timeJob Title: Gaming Operations SupervisorEstimated Salary: £35,000 - £50,000 per annumAbout the RoleWe are seeking an experienced gaming professional to join our team as a Gaming Operations Supervisor. This is a key role that requires someone who can provide support and guidance to our gaming team members.You will be responsible for assisting in the...
-
Casino Gaming Manager
3 weeks ago
Luton, Luton, United Kingdom Grosvenor Casinos Limited Full timeJob Title: Casino Gaming ManagerEstimated Salary: £45,000 - £60,000 per annumAbout the RoleThis is a challenging and rewarding role that requires an experienced gaming professional to lead our team of gaming employees. As a Casino Gaming Manager, you will be responsible for ensuring the smooth operation of our gaming activities, including managing the Pit...
-
Electronic Gaming Host
1 week ago
Luton, Luton, United Kingdom Rank Group Full timeCasino Host OpportunityGrosvenor, a leading gaming company within the Rank Group, is looking for a skilled Electronic Gaming Host to join their team. This exciting opportunity comes with a competitive salary of £35,000 per annum.The successful candidate will have proven success in a hospitality role, knowledge and passion for electronic gaming, and a...
-
Dealer and Game Host
3 weeks ago
Luton, Luton, United Kingdom Redefined Ltd Full timeGreetings! Are you a customer-focused individual with a flair for delivering exceptional service? Look no further than Redefined Ltd, where we're always seeking talented professionals like you to join our team.As a Casino Table Games Professional, you'll play a vital role in ensuring that our customers have an unforgettable experience at our...
-
Gaming Career Development Opportunity
2 weeks ago
Luton, Luton, United Kingdom Grosvenor Casinos Limited Full timeRole DescriptionAs a Table Games Service Representative, you will be responsible for providing exceptional customer service and ensuring a safe and enjoyable gaming experience for our patrons.You will work closely with the gaming management team to ensure seamless game operations and maintain a clean and organized gaming environment.The ideal candidate will...
-
Casino Gaming Trainee
2 weeks ago
Luton, Luton, United Kingdom Redefined Ltd Full timeRole OverviewWe are Redefined Ltd, a leading gaming company committed to becoming the UK's most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink, and entertainment.This is an exciting opportunity to start your career in the Casino industry,...
-
Electronic Gaming Host
2 weeks ago
Luton, Luton, United Kingdom Redefined Ltd Full time**Job Overview**We are seeking a charismatic Electronic Gaming Host to be the face of our business, delivering exceptional customer experiences and creating a memorable atmosphere in our electronic gaming areas.Grosvenor Casino is part of Redefined Ltd, a leading provider of entertainment services. We pride ourselves on providing an unforgettable experience...
-
Electronic Gaming Host
6 days ago
Luton, Luton, United Kingdom Grosvenor Casinos Limited Full timeJob OverviewWe are seeking an enthusiastic Electronic Gaming Host to join our team at Grosvenor Casino, Luton. As a key member of our hospitality team, you will be responsible for creating a memorable and entertaining experience for our electronic gaming customers.Your passion for people and your ability to tailor the experience to each customer's needs will...
-
Electronic Gaming Ambassador
6 days ago
Luton, Luton, United Kingdom Rank Group Full timeAbout the RoleAs an Electronic Gaming Host you will be the face of our business, greeting and looking after our electronic gaming customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience.You will work hard to create a fun and engaging atmosphere...
-
Gaming Attendant
6 days ago
Luton, Luton, United Kingdom Rank Group Full timeAbout Rank GroupGrosvenor is on an exciting journey of growth. It's a great time to join us, with a focus on investing in our venues and people to ensure we have the best gaming offering and skilled staff.We aim to excite and entertain all our customers, giving them a memorable experience they will want to return for.
-
Gaming Floor Team Member
3 weeks ago
Luton, Luton, United Kingdom Redefined Ltd Full timeRedefined Ltd is dedicated to creating memorable experiences for our customers, and we're looking for talented individuals to join our team as Gaming Floor Team Members.As a key part of our casino operations, you'll play a vital role in ensuring that our customers feel welcome and supported throughout their visit.**Job Description:**Welcome and engage with...
-
Casino Gaming Trainee
2 weeks ago
Luton, Luton, United Kingdom Rank Group Full timeBecome a skilled Casino Dealer with Rank Group and enjoy a stable income and opportunities for career growth. Our comprehensive training program will equip you with the essential skills to succeed in this dynamic role.About the Position:This is a permanent, full-time position that requires no prior gaming or customer-facing experience. As a Trainee Dealer,...
-
Electronic Gaming Host Professional
2 weeks ago
Luton, Luton, United Kingdom Grosvenor Casinos Limited Full timeJob Title: Electronic Gaming HostGrosvenor Casino in Luton offers a unique opportunity to serve as the face of our business, fostering a welcoming and entertaining experience for electronic gaming customers. This role requires a passion for people and a commitment to delivering exceptional service.Your key responsibilities include:Becoming familiar with...
-
Casino Table Games Professional
3 weeks ago
Luton, Luton, United Kingdom Redefined Ltd Full timeWe are Redefined Ltd, a leading UK-based gaming operator on a mission to deliver exceptional customer experiences.As a key member of our team, you will be responsible for providing top-notch service and ensuring that our customers have an enjoyable time at our casinos.**Key Responsibilities:**Acknowledge, welcome and assist customers in gaming...
-
Trainee Gaming Dealer Career
3 days ago
Luton, Luton, United Kingdom Redefined Ltd Full timeCasino Jobs: Join our dynamic team at Redefined Ltd as a Trainee Casino Croupiers!Promising a stimulating and rewarding career, this role involves working closely with colleagues to create an engaging gaming experience.As part of our dedicated team, you will have access to comprehensive training and development opportunities, enabling you to excel in your...
-
Table Games Service Representative
2 weeks ago
Luton, Luton, United Kingdom Grosvenor Casinos Limited Full timeCareer Development OpportunityGrosvenor Casinos Limited is committed to investing in the growth and development of our team members.We offer a range of career progression opportunities, including Senior Dealer, Inspector, and Gaming Supervisor roles.As a Casino Trainee Croupier, you will have the opportunity to develop your skills and knowledge in a...
-
Customer Experience Ambassador
2 weeks ago
Luton, Luton, United Kingdom Grosvenor Casinos Limited Full timeCasino Host Job DescriptionWe are seeking a talented Electronic Gaming Host to join our team at Grosvenor Casino in Luton. As a key player in our organization, you will be responsible for delivering outstanding customer service and creating lasting impressions on our guests.Your key responsibilities will include:Becoming familiar with regular customers'...