Dining Room Ambassador
2 days ago
About You
If you're passionate about delivering exceptional guest experiences and have a flair for hospitality, we'd love to hear from you
Job Overview
As a Guest Services Host/Hostess at Four Seasons Hotel Hampshire, you'll be responsible for creating unforgettable experiences for our guests, from arrival to departure.
Key Responsibilities
- To provide warm and welcoming greetings to all guests, responding promptly to their needs and requests.
- To take reservations and manage seating arrangements, ensuring that all guests are seated efficiently and effectively.
- To maintain a thorough knowledge of menus, menu ingredients and daily specials, being able to make recommendations to guests accordingly.
- To have a complete understanding of server stations, their daily assignments, personal timing patterns and maximum workload capacity, ensuring seamless communication and coordination between teams.
- To be familiar with frequent guests and their preferences, tailoring your service to meet their individual needs.
Requirements
- A minimum of 2 years' experience as a Host/Hostess in a Five-Star hotel or resort.
- Excellent verbal and written English skills, with good knowledge of basic arithmetic and attention to detail.
Why Join Us?
- Competitive salary of £28,000 per annum (on target earnings), comprising a base salary of £23,795.20 pa plus service charge (typically circa £800 per month).
- Ongoing training and development opportunities to enhance your skills and career prospects.
- A range of benefits, including a Group Personal Pension Plan, Bupa Dental Insurance, Employee Travel Program, and more.
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