IT Service Delivery Expert

1 day ago


Manchester, United Kingdom Escode, Part of NCC Group Full time

Job Description:

We are seeking a highly skilled IT Service Delivery Expert to join our team at Escode, Part of NCC Group. The successful candidate will be responsible for delivering high-quality IT services to our customers, working closely with internal departments and contracted parties.

The estimated salary for this position is around $70,000-$90,000 per annum, depending on experience.

Key Responsibilities:
  • Deliver high-quality IT services to customers, including software and technology escrow services.
  • Collaborate with internal departments to ensure seamless service delivery.
  • Liaise with contracted parties to resolve any technical issues.
  • Develop and maintain relationships with customers to ensure their needs are met.
  • Monitor and report on service delivery performance to management.

Requirements:

  • Relevant degree-level qualification in computer science or related field.
  • Minimum 3 years' experience in IT service delivery or a related field.
  • Strong technical knowledge of software and technology escrow services.
  • Excellent communication and interpersonal skills.


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