IT Service Delivery Expert
1 day ago
Job Description:
We are seeking a highly skilled IT Service Delivery Expert to join our team at Escode, Part of NCC Group. The successful candidate will be responsible for delivering high-quality IT services to our customers, working closely with internal departments and contracted parties.
The estimated salary for this position is around $70,000-$90,000 per annum, depending on experience.
Key Responsibilities:- Deliver high-quality IT services to customers, including software and technology escrow services.
- Collaborate with internal departments to ensure seamless service delivery.
- Liaise with contracted parties to resolve any technical issues.
- Develop and maintain relationships with customers to ensure their needs are met.
- Monitor and report on service delivery performance to management.
Requirements:
- Relevant degree-level qualification in computer science or related field.
- Minimum 3 years' experience in IT service delivery or a related field.
- Strong technical knowledge of software and technology escrow services.
- Excellent communication and interpersonal skills.
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