Senior Client Services Director
6 days ago
We are seeking a highly skilled and experienced Senior Client Services Manager to join our team at Epsilon. As a key member of our client success team, you will be responsible for delivering exceptional service to our clients, driving business growth, and developing strategic relationships.
Key Responsibilities- Client Management: Manage a portfolio of clients, develop and implement strategies to drive business growth, and ensure exceptional client satisfaction.
- Team Leadership: Lead and motivate a team of customer success managers, providing guidance, coaching, and development opportunities to ensure team success.
- E-commerce Strategy: Develop and execute e-commerce strategies for clients, leveraging data insights and market trends to drive business growth.
- Campaign Execution: Collaborate with cross-functional teams to execute campaigns, ensuring timely and effective delivery of results.
- Client Renewal: Manage the client renewal process, negotiating contracts and ensuring seamless transitions.
- Commercial Execution: Identify and execute commercial opportunities within client portfolios, driving revenue growth and expansion.
- Performance Reporting: Prepare and present monthly performance reports to clients, highlighting key metrics and strategic recommendations.
- Experience: 5+ years of client management experience in e-commerce or Martech.
- Skills: Strong understanding of digital marketing, e-commerce, and marketing technology, with excellent communication and presentation skills.
- Qualities: Ambitious, driven, analytical, and results-oriented, with a passion for delivering exceptional client service.
Epsilon is a global company with a rich history of innovation and excellence in the marketing technology industry. We are committed to delivering exceptional service to our clients, driving business growth, and making a positive impact on our communities.
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Technical Services Director
5 hours ago
Epsom, Surrey, United Kingdom University for the Creative Arts Full timeTechnical Services ManagerAbout the RoleWe are seeking a highly skilled and experienced Technical Services Manager to lead our technical team and contribute to the development of Fashion and Textiles equipment and learning spaces.Key ResponsibilitiesLead and manage technical staff and resources to support teaching and learningWork closely with Directors of...
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Technical Services Director
3 hours ago
Epsom, Surrey, United Kingdom University for the Creative Arts Full timeTechnical Services ManagerAbout the RoleWe are seeking a highly skilled and experienced Technical Services Manager to lead our technical team and contribute to the development of Fashion and Textiles equipment and learning spaces.Key ResponsibilitiesLead and manage technical staff and resources to support teaching and learningWork closely with Directors of...
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Technical Support Services Manager
1 week ago
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Service Desk Manager Windows Azure
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Windows Azure Service Desk Manager
1 week ago
Epsom, Surrey, United Kingdom client server Full timeJob Title: Service Desk Manager Windows AzureJob Summary:We are seeking an experienced Service Desk Manager to lead our Windows Azure support team. As a Service Desk Manager, you will be responsible for leading a team of eight first to third line support engineers and the Lead Service Desk Engineer, who are responsible for supporting all internal IT...
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ICT Service Desk Team Leader
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ICT Service Desk Team Leader
4 days ago
Epsom, Surrey, United Kingdom Client Server Full timeService Desk Manager (Windows Azure)Are you an experienced IT professional with leadership skills looking to progress your career as a Service Desk Manager in a dynamic and supportive environment?You could be heading up and leading a team of technical support engineers and the Lead Service Desk Engineer, responsible for supporting all internal IT services,...
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Service Desk Manager Windows Azure
6 days ago
Epsom, Surrey, United Kingdom Client Server Full timeService Desk Manager (Windows Azure) RoleAre you an experienced IT professional with leadership skills looking to progress your career in a dynamic and supportive environment?We are seeking a highly skilled Service Desk Manager to lead a team of technical support engineers and provide excellent customer service to our internal stakeholders.Key...
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Service Desk Manager Windows Azure
6 days ago
Epsom, Surrey, United Kingdom Client Server Full timeService Desk Manager (Windows Azure) RoleAre you an experienced IT professional with leadership skills looking to progress your career in a dynamic and supportive environment?We are seeking a highly skilled Service Desk Manager to lead a team of technical support engineers and provide excellent customer service to our internal stakeholders.Key...
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Epsom, Surrey, United Kingdom Client Server Full timeJob Summary:We are seeking a highly skilled Service Desk Engineer to join our team at Client Server. As a Service Desk Engineer, you will provide 2nd line support to internal users, resolving technical issues related to Windows and Office 365.Key Responsibilities:Provide timely and effective resolution to user issues within the agreed SLAPrioritize...
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Epsom, Surrey, United Kingdom Client Server Full timeJob Summary:We are seeking a highly skilled Service Desk Engineer to join our team at Client Server. As a Service Desk Engineer, you will provide 2nd line support to internal users, resolving technical issues related to Windows and Office 365.Key Responsibilities:Provide timely and effective resolution to user issues within the agreed SLAPrioritize...
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Senior Director, Client Growth
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Epsom, Surrey, United Kingdom Epsilon Full timeAbout the Role:We're a leading provider of digital media solutions, combining consumer insight, online behavior, and data to deliver personalized communications to millions of individuals. Our business focuses on giving clients a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging, and loyalty...
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Senior Director, Client Growth
6 days ago
Epsom, Surrey, United Kingdom Epsilon Full timeAbout the Role:We're a leading provider of digital media solutions, combining consumer insight, online behavior, and data to deliver personalized communications to millions of individuals. Our business focuses on giving clients a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging, and loyalty...
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Sales Director
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Service Desk Manager
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