Aftersales Service Engineer

2 days ago


Hanwell, Greater London, United Kingdom Austin Fraser Full time

Austin Fraser is a global market leading manufacturing business based in the UK, seeking an experienced Commercial Equipment Specialist to join their team. As a full-time permanent role, this position offers a competitive salary of £35,000 with potential for increase after probation (6 months) and extra 20-30% achievable with overtime.

Key Responsibilities:
  1. Installation and commissioning of new industrial machinery
  2. Perform routine planned maintenance on all customer equipment
  3. Collaborate with the team to identify and report known issues/faults and ensure effective resolution
  4. Perform breakdown repairs on customer machines
  5. Order spare parts and maintain stock locations
  6. Prioritise workloads with customers to maximise production
Requirements:
  • Experience working on commercial manufactured equipment or FMCG
  • Engineering qualification - NVQ level 2
  • Able to maintain high-volume production lines for maximum productivity
  • Electrical testing and logical fault-finding processes
  • Good problem-solving and diagnostic skills
  • Laundry experience desirable
  • Able to work in high-pressure environments
What's in it for you?
  1. Starting salary £35,000 rising to £37,500 after probation
  2. Additional pay with overtime: 20-30%
  3. Overtime rates: 1.5 x after 40 hours, double time Saturday, Sunday, or Bank Holidays
  4. Holiday entitlement: 25 days + Bank holidays
  5. Benefits include company car, smartphone, laptop, and private healthcare
  6. In-house training and development opportunities


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