IT Support Engineer
3 weeks ago
We are seeking a motivated and enthusiastic Apprentice First Line IT Support Engineer to join our dynamic IT team. This entry-level position is designed for individuals who are eager to start their career in IT and gain hands-on experience in a professional environment.
Key Responsibilities
Working with colleagues in the IT department, you will be responsible for monitoring and triaging inbound support requests via our ITSM platform, taking initial steps to resolve requests using your 1st line technical support skills and escalating issues, where necessary.
About Us
The Pharmaxo Group is an award-winning, market-leading pharmaceutical and healthcare business that serves customers, patients, and medical professionals across the UK. We are located in a modern manufacturing and office facility in Corsham Science Park in Wiltshire, just 5 miles from Chippenham and 8 miles from Bath. The Pharmaxo Group comprises of Bath ASU, Pharmaxo Healthcare, and Pharmaxo Scientific.
Benefits
• Annual salary: £24,000
• Annual leave of 25 days + bank holidays (increasing to 27 days after 3 years' service)
• Annual company bonus scheme (subject to scheme eligibility)
• Pension - you will be auto-enrolled after 3 months of employment at 5% (with an employer contribution of 4%). You can also opt to increase your contribution to 6% to which the employer will contribute 8%.
• Generous Life Assurance package
• Access to Employee Assistance Programme, counselling service, and virtual GP service
• Pharmaxo Engage is our Reward & Recognition intranet which includes shopping discounts and benefits.
What We Offer
We offer a supportive and dynamic work environment, opportunities for professional development, and a competitive benefits package.
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