Sales Representative

9 hours ago


Melrose, Scottish Borders, United Kingdom House of CB Full time

About House of CB


We are a fashion brand that loves to do things we love. We're passionate about fashion, creativity, and our customers. We're always on the lookout for talented individuals who can fit in with our team and help us take it to the next level.



Job Summary


We're looking for an inspiring and hardworking Sales Representative who will provide exceptional customer service and support our day-to-day operations. As a Sales Representative, you'll work no more than 29 hours per week, supporting our West Region Retail Store located in Los Angeles, CA.



Responsibilities:

  • Greet customers as they enter the store, ask if they need assistance, and provide help when needed in a friendly and efficient manner.
  • Remain knowledgeable about and answer questions related to merchandise, sales, promotions, and store policy.
  • Provide personalized recommendations based on customers' preferences, needs, and desires.
  • Create a warm and welcoming atmosphere for customers by acting in a friendly and approachable manner during interactions.
  • Operate a cash register and perform related tasks, including cash handling, credit card processing, and opening/closing the register when on the first or last shift of the day.
  • Straighten, arrange, stock, and dust merchandise, maintain shelving areas as directed by management, and participate in designing displays in windows and on tables.
  • Ensure the store is well-maintained and assist with visual merchandising tasks.
  • Locate merchandise for customers, placing special orders if necessary.
  • Handle refunds, returns, and exchanges with a focus on timeliness and customer service.


Requirements:

  • Minimum of 1 year experience as a Retail Store Assistant in an elevated contemporary brand (highly preferred but not required).
  • High School Diploma or equivalent required.
  • Ability to lift up to 50 pounds of merchandise.
  • Flexibility to work a retail schedule, including evenings, weekends, and holidays.
  • Ability to remain calm under pressure.
  • Flexible working hours with weekend availability.
  • Interest in fashion.


Benefits:

  • Competitive salary: $45,000 - $60,000 per year, depending on experience.
  • Benefits package, including health insurance, paid time off, and professional development opportunities.
  • Opportunity to work in a dynamic and creative environment.
  • Chance to develop your skills and knowledge in fashion, retail, and customer service.

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