Customer Service and Logistics Coordinator

2 days ago


Rochester, Medway, United Kingdom Pearson Whiffin Recruitment Ltd Full time
Senior Logistics Administrator

Competitive salary range: £27,000 - £30,000 per annum.

Rochester-based role with a 5-day on-site commitment, Monday to Friday, 9:00am - 5:30pm. We seek an experienced Logistics / Customer Service candidate to join our established team in the Rochester area.

This senior position within the logistics department requires a skilled, dynamic professional with an interest in career progression for the right individual. You will be an active member of the team, liaising daily with suppliers, managing customer orders, and collaborating with other departments such as warehouse and supply chain teams.

  • Key Responsibilities:
  • Processing customer orders while resolving stock issues and amending orders as necessary.
  • Weekly reporting of on-time delivery performance.
  • EDI mapping and month-end reporting.
  • Supervising the team in the absence of the line manager.
  • Monitoring and updating stock levels.
  • Resolving discrepancies between warehouses and in-house systems.
  • Liaising with third-party hauliers for transport bookings.
  • Collaborating with warehouse and accounts departments to resolve issues.
  • Producing reports on current stock levels.
  • Communicating with production regarding shortages.
  • Carrying out sales for employees and facilitating customer collections.


  • Rochester, Medway, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    Job OverviewWe are seeking a highly organized and dynamic Logistics and Customer Service professional to join our team in Rochester. This senior role requires a multiskilled individual with experience in supply chain processes, excellent communication skills, and the ability to work well under pressure.


  • Rochester, Medway, United Kingdom TLP Careers Full time

    About the Role:">TLP Careers is currently seeking an experienced Transport Planner to join their team at their head office in Kent. As a key member of the logistics team, you will play a vital role in ensuring the smooth operation of transportation services.">Key Responsibilities:">">Coordinating transportation movements to meet customer demands and optimize...

  • Logistics Coordinator

    2 weeks ago


    Rochester, Medway, United Kingdom Grafton Group Full time

    At Selco Builders Warehouse, we are seeking a skilled Logistics Coordinator to join our team. As a key member of our operations team, you will be responsible for providing excellent customer service and working closely with colleagues to ensure the smooth delivery of stock to customers.Job SummaryWork as part of a team providing customer service and support...

  • Logistics Coordinator

    2 weeks ago


    Rochester, Medway, United Kingdom VP Supply Corp Full time

    At VP Supply Corp, we're seeking a skilled Logistics Coordinator to join our team in Rochester. As a key member of our Warehouse department, you'll play a crucial role in ensuring the smooth receipt and storage of products. Your attention to detail will help us maintain high-quality inventory levels and efficient order fulfillment processes.The ideal...


  • Rochester, Medway, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    Senior Logistics Administrator - FMCGA competitive salary range of £27,000 - £30,000 per annum is available for this exciting role based in Rochester. This is a senior position within the logistics department, requiring a skilled and dynamic professional to manage customer orders, stock levels, and collaborate with various departments.This is an excellent...


  • Rochester, Medway, United Kingdom New Appointments Group Full time

    Job Description: Administrative Support - Logistics and Customer ServiceWe are seeking a detail-oriented and organized individual to join our team as an Administrative Support specialist. In this role, you will provide administrative support to our logistics and customer service teams, ensuring seamless day-to-day operations.Responsibilities:• Provide...


  • Rochester, Medway, United Kingdom BAE Systems Full time

    Role OverviewWe are seeking a highly organized and detail-focused individual to join our Logistics team as a Logistics Operations Coordinator. This role is responsible for providing effective support to the Despatch Area, reporting to the Manufacturing Resource Lead.The successful candidate will be part of an inclusive culture that values diversity, rewards...


  • Rochester, Medway, United Kingdom New Appointments Group Full time

    About the RoleWe are seeking a highly skilled Logistics and Customer Service professional to join our team at New Appointments Group.The ideal candidate will have a solid background in logistics and customer service, with experience in order processing, stock management, and liaising with internal and external stakeholders.A previous supply chain role with...


  • Rochester, Medway, United Kingdom New Appointments Group Full time

    Role Overview:This is an exciting opportunity for a proactive and flexible individual who can thrive in a dynamic environment. As a Customer Service and Logistics Administrator, you will be responsible for:Main Responsibilities:Liaising with internal and external stakeholdersManaging client systems and providing excellent customer serviceEnsuring effective...


  • Rochester, Medway, United Kingdom Michael Page (UK) Full time

    Service Delivery CoordinatorWe are seeking an experienced Service Delivery Coordinator to join our dedicated team. In this role, you will play a vital part in supporting our customers and ensuring seamless service delivery.Your responsibilities will include:Coordinating customer orders and ensuring timely delivery.Providing general reception services and...


  • Rochester, Medway, United Kingdom AGRIS Co-operative Ltd. Full time

    Job SummaryWe are seeking an experienced Elevator Operator and Logistics Coordinator to join our team at AGRIS Co-operative Ltd. in Rochester.In this full-time role, you will be responsible for managing the elevator operations and coordinating logistics.Key Responsibilities:Operating the elevator and ensuring safe and efficient loading and unloading of...


  • Rochester, Medway, United Kingdom Page Personnel Sales Full time

    About Our RoleAs a Customer Service Administrator, you will be responsible for managing customer orders, providing reception services, and liaising with logistics providers.You will process customer orders accurately and efficiently, utilizing administrative procedures.You will provide exceptional reception services, ensuring a warm welcome for visitors and...


  • Rochester, Medway, United Kingdom New Appointments Group Full time

    Job Overview: We are seeking a highly skilled Customer Service Administrator to join our team in a logistics-focused role. As a key member of our team, you will be responsible for delivering exceptional customer service while working closely with internal and external stakeholders.Key Responsibilities:• Respond to customer inquiries in a timely and...


  • Rochester, Medway, United Kingdom XPO Logistics, Inc. Full time

    We are seeking an experienced Site Manager to lead our transport operations in Rochester. As a key member of the team, you will be responsible for the operational and financial performance of the site, overseeing vehicles and staff to provide a seamless service to the network and our customers.The successful candidate will have a strong track record in...


  • Rochester, Medway, United Kingdom Michael Page (UK) Full time

    Job DescriptionWe are seeking an experienced Customer Service Administrator to join our dedicated team. This is an exciting opportunity to work with a leading manufacturer in the industry, supporting their customers and ensuring seamless service delivery.The successful candidate will be responsible for:Processing customer orders accurately and...


  • Rochester, Medway, United Kingdom Adecco UK Limited Full time

    Job Description:Our client, a family-run logistics company based in the Rochester area, is seeking a highly skilled Transport Administrator to join their team.As a key member of the team, you will be responsible for managing daily driver work, resolving transport-related issues, and providing exceptional customer service. You will also support the transport...

  • Logistics Coordinator

    3 weeks ago


    Rochester, Medway, United Kingdom Hill & Markes Inc. Full time

    Job Summary:Hill & Markes Inc. is seeking a highly skilled CDL Local Delivery Driver to join their team. As a CDL A Shuttle Driver, you will be responsible for transporting and delivering products to designated customers.The ideal candidate will have a strong background in logistics and transportation, with excellent communication and customer service...


  • Rochester, Medway, United Kingdom New Appointments Group Full time

    About the RoleNew Appointments Group is seeking a highly skilled Customer Service and Logistics Administrator to join our team on the Medway City Estate. This is an exciting opportunity for a strong administrator with a background in logistics and customer service to take on a challenging office-based role.Key Responsibilities:Order Processing: You will be...


  • Rochester, Medway, United Kingdom XPO Logistics, Inc. Full time

    At XPO Logistics, Inc., we're currently seeking a seasoned Site Manager to lead our transport operations in Rochester. This key role involves overseeing the successful implementation of our contract and supporting functions, ensuring regular customer updates on progress and delivery.We offer a salary of up to £75,000 per annum, plus a monthly car allowance...


  • Rochester, Medway, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    Company Overview:Pearson Whiffin Recruitment Ltd is a well-established FMCG company seeking a Senior Logistics & Customer Service Administrator to join their team based in Rochester.