IT Service Delivery Manager

12 hours ago


Dudley, Dudley, United Kingdom Chapman Tate Associates Full time

About Us

Chapman Tate Associates is a UK-wide collaborative team that values mutual support. We are committed to delivering exceptional service to our clients, and we are looking for talented individuals to join our team.

Job Description

We are seeking an IT Service Delivery Manager to join our team. As an IT Customer Support Account Manager, you will be responsible for managing client relationships, providing technical support and guidance, and identifying potential problems to provide proactive solutions.

This role involves working closely with cross-functional teams to ensure seamless service delivery and client satisfaction. We offer a competitive salary and benefits package, access to continuous learning and professional development opportunities, and an inclusive and dynamic work environment.

Key Requirements

  • Proven experience in technical support and account management.
  • Strong understanding of Microsoft products and services around O365.
  • Excellent problem-solving and communication skills.
  • Ability to work independently and as part of a team.
  • Detail-oriented with a strong focus on client satisfaction.

Benefits

We offer a competitive salary and benefits package, including £27-35,000 per annum + excellent benefits package, access to continuous learning and professional development opportunities, and an inclusive and dynamic work environment.



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