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Customer Service Representative
2 months ago
We are seeking a skilled and enthusiastic Customer Service Advisor to join our team at Ardonagh Advisory. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients over the phone and via email.
Key Responsibilities:- Manage high call volumes in a dynamic contact centre environment, meeting and exceeding performance KPIs and targets.
- Provide great customer service, demonstrating attention to detail, a positive attitude, and the ability to learn quickly.
- Work collaboratively as part of a team, supporting each other to achieve team goals and objectives.
We offer a competitive salary of £23,400 per annum, plus a generous quarterly bonus, which can increase your earnings to up to £27,400 per year. You will also receive a range of benefits, including:
- 26 days' holiday entitlement plus bank holidays.
- Opportunities for career progression across the Ardonagh family.
- CII or ACII qualifications to enhance your knowledge and career prospects in the insurance industry.
- A pension scheme for your future retirement.
- 24-hour support for physical and mental wellbeing, including on-site mental health ambassadors.
- A paid volunteering day to give back to our communities.
- The Spotlight Awards, recognizing the brightest talent across our group.
We are committed to providing a supportive and inclusive work environment, where you can thrive and grow with us. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
