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Service Advisor

2 months ago


Slough, Slough, United Kingdom Sytner Group Full time

About the Role

We have an exciting opportunity for a motivated Service Advisor to join our team at Sytner Group.

As a Sytner Service Advisor, you will be the vital link between our customers and the workshop, providing outstanding customer care and informing and consulting on vehicle servicing.

You will keep the customer up to date at every stage, answer any questions or queries they may have, and liaise with technicians/workshop control about vehicle statuses to ensure that vehicles will be ready on time.

You will also have the ability to give the best advice on our products and services to our customers.

About You

We are looking for individuals with a willingness to learn and progress, who have excellent organisational and administrative skills, and good attention to detail.

A strong customer service background is beneficial, as you will be delivering high levels of customer satisfaction in a very busy and demanding environment.

What We Offer

Sytner Group are delighted to provide an industry-leading benefits package, including:

  • Enhanced Holiday Entitlement – 33 days inc. bank holidays
  • Industry-leading Maternity, Paternity and Adoption Pay
  • Career Development
  • Recognition of Long Service every 5 years
  • Discounted Car Schemes
  • High Street Discounts
  • Discounted Gym memberships
  • Cycle to work scheme
  • One day a year paid voluntary / community work

About Us

We are a leading automotive retailer, representing over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on 'Developing Talent and 'Building Careers', and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Our Values

We value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.