Service Advisor

4 weeks ago


Slough, Slough, United Kingdom Sytner Group Full time

About the Role

We are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner Group.

As a Service Advisor, you will be the vital link between our customers and the workshop, providing outstanding customer care and ensuring that vehicles are serviced to the highest standards.

You will inform and consult with customers on vehicle servicing, keep them up to date at every stage, and answer any questions or queries they may have.

You will also liaise with technicians and workshop control to ensure that vehicles are ready on time and provide the best advice on our products and services to our customers.

This is a challenging role where customer care always comes first, and you will take the time to talk to people, build a genuine rapport, and identify exactly what our customers want and need.

Sytner Service Advisors work a variety of flexible patterns, which can include weekends, to ensure we provide our customers with the highest possible levels of service.

About You

We want applications from individuals with a willingness to learn and progress, and we provide training through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Audi.

You will have excellent organisational and administrative skills, good attention to detail, and a strong customer service background, which will enable you to deliver high levels of customer satisfaction in a busy and demanding environment.

Why Sytner?

Sytner Group offers an industry-leading benefits package, including enhanced holiday entitlement, industry-leading maternity, paternity, and adoption pay, career development, recognition of long service, and discounted car schemes.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated, and able to reach their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes or adjustments to job interviews and the recruitment process.


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