Airline Operations Director

15 hours ago


Hounslow, Greater London, United Kingdom ABM Full time
Airport Business Leadership Opportunity

ABM is seeking a dynamic Airline Operations Director to lead our operational teams across Cabin Cleaning, Security, and VIP services at Heathrow Airport. This role plays a key part in delivering outstanding service, ensuring compliance with contracts, driving efficiency, and fostering team growth while maintaining a safe and productive environment.

About the Role
As an experienced leader, you will motivate and mentor teams to deliver excellent performance and foster a strong team culture. You will also build and maintain strong relationships with clients, understanding and meeting their needs. Additionally, you will oversee quality management, audits, and compliance with Health & Safety regulations, manage budgets, monitor performance, and drive cost efficiencies. Your responsibilities will also include identifying business opportunities, leading projects, and supporting staff training and development.

Requirements
To be successful in this role, you will need 3+ years of senior management experience in aviation, including Aircraft Cabin Cleaning and Security Operations. You must have a proven track record of business transformation and delivering exceptional customer service. Strong leadership, communication, and people management skills are essential, as well as financial acumen with P&L accountability and experience in driving business growth. NEBOSH/IOSH certification and excellent IT skills (MS Office) are also required. A flexible, proactive, and results-driven approach is necessary for this role.

Benefits
We pride ourselves on our core values: Respect, Collaboration, Integrity, Innovation, Excellence, and Trust. These guide how we work together and serve our clients. If you're ready to make a real impact, apply now to join our team.

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