Field Service Technician

4 weeks ago


Treforest Industrial Estate, United Kingdom SMT GB Full time
About the Role

We are seeking a skilled Field Service Engineer to join our team at SMT GB. As a key member of our service team, you will be responsible for delivering exceptional service to our customers, ensuring their equipment is running smoothly and efficiently.

Key Responsibilities:

  • Service and repair Volvo construction equipment and miscellaneous equipment to the highest standards.
  • Identify mechanical problems using technical knowledge and computerized diagnostic equipment, providing guidance and advice to customers.
  • Work in a commercially focused way, seeking additional service revenue opportunities and promoting our aftermarket solutions.
  • Ensure software updates are installed as new versions are released.
  • Complete tablet inputs, electronic reports, and timesheets in real-time, providing comprehensive details of the work undertaken.
  • Order parts for work as necessary and return parts in a clean condition at the time of job completion.
  • Able to work overtime as and when required and honour reasonable call-out requests.
  • Attend relevant product or systems training courses.

Requirements

To be successful in this role, you will need:

  • A formal engineering qualification in Plant Maintenance, Agricultural/HGV mechanics, or a related discipline.
  • Relevant experience in the repair and maintenance of heavy construction plant, including proven technical competence on diesel engines, transmissions, drive lines, hydraulics, and electrics.
  • Advanced diagnostic and trouble-shooting skills and comprehensive understanding of hydraulics, electrics, and EATS.
  • Ability to communicate efficiently with colleagues, management, and customers.
  • Work with a cost-conscious mindset to ensure maximum profitability.
  • Ability to problem-solve and high-level diagnostic skills.
  • Confident using computer systems and Outlook.
  • High levels of attention to detail.
  • Conscientious in all aspects of the job.
  • Highly responsible, reliable, honest, and trustworthy.
  • Ability to understand technical literature/systems.

Desirable:

  • Experience of welding and fabrication.

What We Offer

In addition to a competitive salary, you will have access to a range of benefits, including:

  • 5% Employer Pension contribution.
  • 25 days annual leave + Bank Holidays.
  • Cycle to Work Scheme.
  • Life Assurance 4 x annual salary.
  • Yulife – Wellbeing App offering discounts and vouchers.
  • Financial/Physical/Mental Health Counselling and Coaching sessions.
  • Free Will writing service.
  • EAP, which includes 24/7 Doctor access.
  • Healthshield – Cashplan for all employees.
  • Family Friendly policies.
  • Company events.


  • Treforest Industrial Estate, United Kingdom SMT GB Full time

    About the Role:We are seeking a skilled Field Service Technician to join our team at SMT GB. The successful candidate will be based from our Treforest depot and will be responsible for delivering a first-class service to both internal and external customers.The focus of this role is to ensure we deliver a high level of service and actively seek revenue...


  • Treforest Industrial Estate, United Kingdom SMT GB Full time

    About the Role:We are seeking a skilled Field Service Technician to join our team at SMT GB. The successful candidate will be based from our Treforest depot and will be responsible for delivering a first-class service to both internal and external customers.The focus of this role is to ensure we deliver a high level of service quality, actively seeking...


  • Treforest Industrial Estate, United Kingdom SMT GB Full time

    About the Role:We are seeking a skilled Field Service Technician to join our team at SMT GB. The successful candidate will be based from our Treforest depot and will be responsible for delivering a first-class service to both internal and external customers.The focus of this role is to ensure we deliver a high level of service and actively seek revenue...


  • Treforest Industrial Estate, United Kingdom SMT GB Full time

    About the Role:We are seeking a skilled Field Service Technician to join our team at SMT GB.The primary focus of this role is to deliver exceptional service to both internal and external customers, while actively identifying revenue opportunities and discussing these with customers, Customer Support Representatives, and your Line Manager.Key...


  • Treforest Industrial Estate, United Kingdom SMT GB Full time

    About the RoleWe are seeking a skilled Field Service Engineer to join our team at SMT GB. As a Field Service Engineer, you will be responsible for delivering exceptional service to our internal and external customers, identifying revenue opportunities, and working closely with our Customer Support Representatives and Line Managers.Key ResponsibilitiesService...


  • Treforest Industrial Estate, United Kingdom SMT GB Full time

    About the RoleWe are seeking a skilled Field Service Engineer to join our team at SMT GB. As a Field Service Engineer, you will be responsible for delivering exceptional service to our internal and external customers, identifying revenue opportunities, and working closely with our Customer Support Representatives and Line Managers.Key ResponsibilitiesService...


  • Treforest Industrial Estate, United Kingdom SMT GB Full time

    About the RoleWe are seeking a skilled Field Service Engineer to join our team at SMT GB. As a Field Service Engineer, you will be responsible for delivering exceptional service to our customers, ensuring their construction equipment is in top working condition.Key Responsibilities:Service and repair Volvo construction equipment and miscellaneous equipment...


  • Treforest Industrial Estate, United Kingdom SMT GB Full time

    About the RoleWe are seeking a skilled Field Service Engineer to join our team at SMT GB. As a Field Service Engineer, you will be responsible for delivering exceptional service to our customers, ensuring their construction equipment is in top working condition.Key Responsibilities:Service and repair Volvo construction equipment and miscellaneous equipment...


  • Treforest Industrial Estate, United Kingdom SMT GB Full time

    About the RoleWe are seeking a skilled Field Service Engineer to join our team at SMT GB. As a key member of our team, you will be responsible for delivering exceptional service to our customers, ensuring their equipment is running smoothly and efficiently.Key Responsibilities:Service and repair Volvo construction equipment and miscellaneous equipment to the...


  • Treforest Industrial Estate, United Kingdom SMT GB Full time

    About the RoleWe are seeking a skilled Field Service Engineer to join our team at SMT GB. As a key member of our team, you will be responsible for delivering exceptional service to our customers, ensuring their equipment is running smoothly and efficiently.Key Responsibilities:Service and repair Volvo construction equipment and miscellaneous equipment to the...


  • Treforest Industrial Estate, United Kingdom SMT GB Full time

    About the RoleWe are seeking a skilled Field Service Engineer to join our team at SMT GB. As a key member of our team, you will be responsible for delivering exceptional service to our customers, ensuring their equipment is running smoothly and efficiently.Key Responsibilities:Service and repair Volvo construction equipment and miscellaneous equipment to the...


  • Treforest Industrial Estate, United Kingdom SMT GB Full time

    About the RoleWe are seeking a skilled Field Service Engineer to join our team at SMT GB. As a key member of our team, you will be responsible for delivering exceptional service to our internal and external customers.Key Responsibilities:Service and repair Volvo construction equipment and miscellaneous equipment to the highest standards.Identify mechanical...


  • Treforest Industrial Estate, United Kingdom SMT GB Full time

    About the RoleWe are seeking a skilled Field Service Engineer to join our team at SMT GB. As a key member of our team, you will be responsible for delivering exceptional service to our customers, ensuring their equipment is running smoothly and efficiently.Key Responsibilities:Service and repair Volvo construction equipment and miscellaneous equipment to the...


  • Treforest Industrial Estate, United Kingdom SMT GB Full time

    About the RoleWe are seeking a skilled Field Service Engineer to join our team at SMT GB. As a key member of our team, you will be responsible for delivering exceptional service to our internal and external customers.Key Responsibilities:Service and repair Volvo construction equipment and miscellaneous equipment to the highest standards.Identify mechanical...


  • Treforest Industrial Estate, United Kingdom SMT GB Full time

    About the RoleWe are seeking a skilled Field Service Engineer to join our team at SMT GB. As a key member of our team, you will be responsible for delivering exceptional service to our customers, ensuring their equipment is running smoothly and efficiently.Key Responsibilities:Service and repair Volvo construction equipment and miscellaneous equipment to the...


  • Treforest Industrial Estate, United Kingdom SMT GB Full time

    About the RoleWe are seeking a skilled Field Service Engineer to join our team at SMT GB. As a key member of our team, you will be responsible for delivering exceptional service to our customers, ensuring their equipment is running smoothly and efficiently.Key Responsibilities:Service and repair Volvo construction equipment and miscellaneous equipment to the...


  • Treforest Industrial Estate, United Kingdom SMT GB Full time

    About the RoleWe are seeking a skilled Field Service Engineer to join our team at SMT GB. As a key member of our team, you will be responsible for delivering exceptional service to our customers, ensuring their equipment is running smoothly and efficiently.Key Responsibilities:Service and repair Volvo construction equipment and miscellaneous equipment to the...


  • Treforest Industrial Estate, United Kingdom SMT GB Full time

    About the RoleWe are seeking a skilled Field Service Engineer to join our team at SMT GB. As a key member of our team, you will be responsible for delivering exceptional service to our customers, ensuring their equipment is running smoothly and efficiently.Key Responsibilities:Service and repair Volvo construction equipment and miscellaneous equipment to the...

  • Field Service Engineer

    2 months ago


    Treforest Industrial Estate, United Kingdom SMT GB Full time

    About the Role:We are looking for a Field Service Engineer to be based from our Treforest depot. The focus of this role is to ensure we deliver a first class service to both internal & external customers. To actively seek revenue opportunities and discuss these with customers, Customer Support Representative’s and your Line Manager. What you will be...

  • Field Service Engineer

    2 months ago


    Treforest Industrial Estate, United Kingdom SMT GB Full time

    About the RoleWe are seeking a highly skilled Field Service Engineer to join our team at SMT GB. As a Field Service Engineer, you will be responsible for ensuring the delivery of a first-class service to both internal and external customers.Key ResponsibilitiesService and repair Volvo construction equipment and miscellaneous equipment to the highest...