Customer Service Representative
4 weeks ago
Deliver Exceptional Customer Service
We are seeking a skilled Customer Service Representative to join our team at Entain. As a key member of our retail team, you will be responsible for delivering outstanding customer service and ensuring that our customers have an exceptional experience in our betting shops.
Key Responsibilities:
- Provide exceptional customer service to our customers, responding to their queries and resolving any issues in a timely and professional manner.
- Take bets on a wide range of sports and events, processing customer transactions and handling cash.
- Help demonstrate our products and betting terminals to customers, providing them with information and guidance to make informed decisions.
- Handle customer complaints or concerns with empathy and problem-solving skills, ensuring that our customers feel valued and respected.
- Work towards defined targets and goals, maintaining high shop standards and contributing to the success of our team.
What We Offer:
- A competitive salary of £11.80 per hour.
- Optional overtime subject to availability.
- Pension Scheme and annual ShareSave.
- Discounts with hundreds of retailers through Entain Deals.
- Healthcare and wellbeing support.
- Development opportunities.
We are committed to providing a healthy work-life balance and offer a range of benefits to support our employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.
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