Customer Service Team Member

3 days ago


Abingdon, Oxfordshire, United Kingdom UPS Full time
Job Description:

Location:
Abingdon

What you'll get:
A competitive salary of £11.44 per hour.

Company pension scheme, discounts at major retailers (like Apple), cinemas and attractions (such as Alton Towers and The London Eye), plus many more benefits.

Full training to help you perform at your best.

Opportunities to progress thanks to our promotion from within policy.

Job Responsibilities:

Field customer concerns and queries.

Liaise with customers, drivers and internal departments to resolve any issues.

Take phone calls and provide a friendly welcome to customers on reception.

Take on a range of general admin duties using various UPS systems.

Work a shift from 8 am to 5 pm, with lunch break.

Requirements:

Excellent customer service and problem-solving skills.

Basic knowledge of Windows applications.

An excellent telephone manner.

The ability to work well under pressure, often to strict deadlines.

The flexibility to cope with changing duties and priorities often at short notice.

About UPS:

Founded in 1907 as a messenger company in the United States, UPS has grown into a multi-billion-dollar corporation by clearly focusing on the goal of enabling commerce around the globe.

We have become the world's largest package delivery company and a leading global provider of specialised transportation and logistics services.

Every day, we manage the flow of goods, funds and information in more than 200 countries and territories worldwide.
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