Customer Service Representative

6 days ago

Abingdon, Oxfordshire, United Kingdom Nationwide Building Society Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Representative in our Abingdon branch. As a key member of our branch team, you will play a vital role in delivering exceptional customer service and supporting our customers with their banking needs.

Key Responsibilities
  • Provide excellent customer service and support to our customers, responding to their queries and resolving issues in a timely and professional manner.
  • Work closely with colleagues to achieve branch targets and objectives, ensuring a seamless customer experience.
  • Develop and maintain a thorough understanding of our products and services, enabling you to provide accurate and informed advice to customers.
  • Contribute to the development and implementation of branch initiatives and projects, driving business growth and customer engagement.
About You

We are looking for a talented and enthusiastic individual who is passionate about delivering exceptional customer service. As a Customer Representative, you will be responsible for building strong relationships with our customers, understanding their needs, and providing tailored solutions to meet their requirements.

You will be a strong communicator, with excellent interpersonal and problem-solving skills. You will also be able to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities to meet deadlines.

What We Offer

As a valued member of our team, you will benefit from a range of rewards and benefits, including:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A supportive and collaborative team environment.
  • The opportunity to work with a leading building society, making a real difference to our customers' lives.
How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please click the 'Apply Now' button to submit your application, including your up-to-date CV and a brief cover letter outlining your experience and qualifications.

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