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Flight Operations Coordinator

2 months ago

Farnborough, Hampshire, United Kingdom VistaJet Full time

About the Role

VistaJet is seeking a highly motivated and detail-oriented Flight Support Agent to join our global team. As a Flight Support Agent, you will play a critical role in ensuring the smooth operation of our flights, providing exceptional customer service, and maintaining accurate records.

Key Responsibilities

  • Maintain and update Global View platform to guarantee smooth communication with partner AOC`s Tactical team, Sales and Client Services;
  • Arrange Ground Handling services, airport slots, and fuel for all flights as required by established procedures;
  • Liaise with external providers concerning any ground services arrangements or operational requirements;
  • Request overflight and landing permits for all flights as required by established procedures;
  • Submit flight, crew, and passenger information to customs and border agencies;
  • Provide accurate and actual information on the status of flights during the planning stage;
  • Liaise and coordinate directly with the operating partners' Tactical Controllers on the status of the preparation and communicate all discrepancies and any non-standard preparation on a timely manner;
  • Ensure that all the above is fulfilled efficiently, always within safety boundaries and with the client's satisfaction in mind at all times.

Requirements

  • In-depth knowledge of the Business Aviation environment ideally in Ground Operations, Flight Dispatch, or Flight Planning;
  • Ability to maintain accuracy, a strong attention to detail, and deliver punctually even when working under pressure;
  • Excellent English language skills that will enable you to communicate clearly with your stakeholders.

About VistaJet

VistaJet is a world-leading business aviation company that provides exceptional service to its clients. We are committed to innovation, quality, and customer satisfaction. As a Flight Support Agent, you will be part of a dynamic and growing team that is shaping the future of business aviation.