Application Support Specialist
1 month ago
Hays Technology is seeking a skilled Application Support Engineer to join our pioneering technology team. As a key member of our team, you will be responsible for delivering exceptional support services to our clients.
Key Responsibilities:- Provide 2nd and 3rd line support for all supported applications
- Develop and implement new functionality and carry out upgrades to existing solutions
- Work closely with internal teams to develop and improve the effectiveness and quality of service provided
- Deliver face-to-face and remote technical support to colleagues and contribute to documentation of processes
- Liaise effectively with external support teams to restore, improve, and implement business system applications
- Detailed understanding of business applications
- Excellent communication and problem-solving skills
- Ability to learn and succeed within a support environment across multiple applications
- Familiarity with systems migration and integration
- 32 days holiday plus bank holidays
- Contributory pension scheme up to 10%
- Flexible working environment
If you are interested in this role, please click 'apply now' to forward an up-to-date copy of your CV, or contact us for a confidential discussion about your career.
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