Application Support Specialist

1 month ago


Manchester, United Kingdom Hays Technology Full time
Prestigious Opportunity for an Experienced Application Support Engineer

Hays Technology is seeking a skilled Application Support Engineer to join our pioneering technology team. As a key member of our team, you will be responsible for delivering exceptional support services to our clients.

Key Responsibilities:
  • Provide 2nd and 3rd line support for all supported applications
  • Develop and implement new functionality and carry out upgrades to existing solutions
  • Work closely with internal teams to develop and improve the effectiveness and quality of service provided
  • Deliver face-to-face and remote technical support to colleagues and contribute to documentation of processes
  • Liaise effectively with external support teams to restore, improve, and implement business system applications
Requirements:
  • Detailed understanding of business applications
  • Excellent communication and problem-solving skills
  • Ability to learn and succeed within a support environment across multiple applications
  • Familiarity with systems migration and integration
What We Offer:
  • 32 days holiday plus bank holidays
  • Contributory pension scheme up to 10%
  • Flexible working environment

If you are interested in this role, please click 'apply now' to forward an up-to-date copy of your CV, or contact us for a confidential discussion about your career.



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