Store Leadership Position

2 days ago


Cambridge, Cambridgeshire, United Kingdom Starbucks Full time
About the Role

We are looking for a Customer Service Supervisor to join our team in Cambridge. As a key member of our store leadership team, you will be responsible for delivering exceptional customer service, managing store operations, and leading a team of retail professionals.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer queries and resolving issues promptly
  • Manage store operations, including inventory management, visual merchandising, and loss prevention
  • Lead and motivate the store team to achieve sales targets and improve customer satisfaction
  • Collaborate with other departments to ensure seamless execution of company initiatives

Benefits:

  • Competitive hourly rate
  • Ongoing training and development opportunities
  • Quarterly Bonus Incentive

Requirements:

  • Proven experience in a retail leadership role
  • Excellent customer service skills
  • Ability to lead and motivate a team
  • Strong communication and problem-solving skills


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