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Service Engineer
2 months ago
About Johnson Controls
We are a leading provider of fire and security systems, dedicated to improving the way the world lives, works, and plays. Our team of experts is passionate about delivering exceptional customer service and technical expertise to our clients.
Job Summary
We are seeking a highly skilled Service Engineer to join our team in Edinburgh and Glasgow. As a Service Engineer, you will be responsible for servicing security systems, including intruder alarms, CCTV, and access control systems. You will work closely with our customers to identify and rectify problems, providing exceptional customer service and technical knowledge.
Key Responsibilities
- Provide excellent customer service to exceed customer expectations and requirements.
- Service security systems to relevant industry standards, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.
- Manage time efficiently and prioritize jobs correctly.
- Complete engineer work reports, handover certificates, and BSIA certificates as appropriate.
Requirements
- Experience within the fire and security industry.
- Driving license - manual.
- Ability to lift and climb ladders.
- Previous experience working in a customer-facing environment.
Preferred Qualifications
- Hold current relevant qualifications to the industry, such as 18th edition, NVQ, City and Guilds, or BTEC.
Why Work for Johnson Controls?
We offer a range of benefits, including a competitive basic salary, excellent additional earnings potential, overtime, generous callout payments, travel time, engineering commission scheme, sales referral incentive scheme, pension, 25 days holiday plus bank holidays, company vehicle, uniform, all PPE, tools, and ongoing training.
