Service Technician

2 months ago

Bellshill, North Lanarkshire, United Kingdom Johnson Controls Full time

About the Role

We are seeking a skilled Service Engineer to join our team at Johnson Controls. As a Service Engineer, you will be responsible for servicing Security Systems, including Intruder Alarms, CCTV & Access Control Systems.

Key Responsibilities

  • Provide exceptional customer service to exceed the expectations and requirements of both internal and external customers.
  • Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.
  • Ensure your time is managed efficiently and jobs are prioritised correctly.
  • Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate.

Requirements

  • Experience within the Fire & Security industry.
  • Driving license - manual.
  • Ability to lift and climb ladders.
  • Previous experience working in a customer-facing environment.

What We Offer

  • Competitive basic salary with excellent additional earnings potential.
  • Overtime – averaging 450 hours per year.
  • Generous callout payments – Best in the industry.
  • Travel Time – Averaging 3% of basic salary.
  • Engineering Commission scheme – Averaging 7% of basic salary.
  • Sales referral incentive scheme.
  • Pension – we match up to 7%.
  • 25 days holiday plus bank holidays.
  • Company Vehicle, uniform, all PPE, tools and ongoing training provided.
  • Industry leading Health & Safety and an employee assistance program.
  • Career progression opportunities - newly introduced Engineering career ladder 2022.
  • Our team average 20+ years length of service.
  • The opportunity to become a valued member of our Winning Team.
  • Staff referral scheme up to £2,000.
  • Rewards & recognition programmes.

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