Adult Crisis Worker

1 week ago

Hull, Kingston upon Hull, United Kingdom Mountain Healthcare Full time
About the Role

We are seeking a compassionate and dedicated Crisis Worker to join our team at Mountain Healthcare. As a Crisis Worker, you will play a critical role in providing victims of sexual assault with the support and care they need.

Key Responsibilities:

  • Act as the first point of contact for service users, providing a safe and non-judgmental space for them to share their experiences.
  • Support service users and their families throughout their visit to the centre, including preparing them for forensic examinations and assisting with the collection of evidence.
  • Maintain a high standard of DNA contamination control between forensic cases.
  • Liaise with other agencies to ensure seamless management of service user pathways.
  • Act as an advocate for service users, empowering them to take control of their care and support.

Essential Skills

We are looking for individuals with:

  • Excellent IT skills and basic administration experience.
  • Experience working in a supportive or customer-focused environment.
  • A kind and caring nature.
  • Knowledge and understanding of confidentiality.
  • A UK driving license and access to a vehicle for occasional travel across SARC locations.
  • Advanced DBS and level 2 Police vetting.

About Mountain Healthcare

Mountain Healthcare is a leading provider of clinical forensic healthcare services, committed to delivering expert patient-centred care. Our values of 'Be Kind and Do the Right Thing' guide our approach to care, and we strive to create a workplace that is inclusive and respectful of all individuals.

We offer a range of benefits, including enhanced sickness pay, enhanced maternity pay, a well-being programme, and access to accredited training courses. If you are passionate about delivering high-quality care and support, we encourage you to apply for this exciting opportunity.

Benefits

We offer a comprehensive benefits package, including:

  • Enhanced sickness pay scheme.
  • Enhanced maternity pay after 1 year's service.
  • Well-being programme.
  • Advanced rota planning for better work-life balance.
  • 6 weeks annual leave.
  • Pension Scheme.
  • Bonus Scheme.
  • Life Assurance.
  • Employee Assistant Programme.
  • Long Service/Team of the Month Awards.
  • A range of accredited and CPD training courses and masterclasses.

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