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Enterprise Solution Specialist
2 months ago
About Resolver
Resolver is a leading provider of risk management software, dedicated to helping organizations transform risk management into risk intelligence. Our intuitive, no-code platform gives customers a clear picture of their risks, enabling them to make quick and effective decisions.
Job Summary
We are seeking an experienced Enterprise Solution Specialist to join our team. As a key member of our implementation team, you will be responsible for delivering software implementations that meet customer needs and expectations.
Key Responsibilities
- Lead and participate in the delivery of software implementations, ensuring customer satisfaction and successful project outcomes.
- Collaborate with customers to understand their business needs and develop solutions that meet their requirements.
- Develop and maintain strong relationships with customers, stakeholders, and internal teams to ensure successful project delivery.
- Conduct needs assessments, develop project plans, and manage project timelines to ensure timely and successful project delivery.
- Provide training and support to customers on the use of our software, ensuring they are able to maximize its benefits.
- Stay up-to-date with industry trends, best practices, and new technologies to continuously improve our solutions and services.
Requirements
- 2+ years of experience in delivering enterprise software solutions or incident management solutions.
- Experience with Visio, MS Project, MS Office, and CRM's such as Salesforce.
- Strong communication and interpersonal skills, with the ability to work effectively with customers, stakeholders, and internal teams.
- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
- Strong problem-solving skills, with the ability to analyze complex problems and develop effective solutions.
What We Offer
- A comprehensive rewards package, including benefits, professional development opportunities, and a collaborative work environment.
- The opportunity to work with a leading provider of risk management software, making a real difference in the lives of our customers.
- A dynamic and supportive team environment, with opportunities for growth and development.
How to Apply
If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter outlining your experience and qualifications.
