Lead Business Analyst

4 weeks ago

Glasgow, Glasgow City, United Kingdom Scottish Gov Full time

Job Title: Lead Business Analyst

Organisation: The Scottish Government

Salary: B3 £43,725 - £52,353 + £5000 DDaT supplement

Location: Hybrid Working with bases in Edinburgh or Glasgow

Number of Posts: 5

About the Role:

Are you seeking a rewarding digital position where you can contribute positively as part of a collaborative and innovative multi-disciplinary team? This is an exceptional opportunity to join The Scottish Government within the Social Security Programme Division as a Lead Business Analyst, playing a crucial role in delivering essential public services for the citizens of Scotland.

About Us:

The Social Security Scotland Programme Directorate has been established to design and implement devolved benefits for Scotland, facilitating the distribution of 16.5 million payments annually to approximately two million individuals.

This role is situated within the Programme Management and Delivery Division, supporting various teams throughout the programme.

Utilizing cutting-edge tools, technologies, and methodologies, we strive to develop user-centered systems, services, and processes that enhance capability and enable the effective delivery of devolved benefits in Scotland.

Key Responsibilities:

As a Lead Business Analyst, your responsibilities will include:

  • Employing a variety of analytical techniques to assess the current state of people, processes, and technology within customer organizations.
  • Planning, conducting, and analyzing diverse data and process models.
  • Mapping business process flows to business rules, including authorization paths.
  • Building and nurturing relationships with key stakeholders in both technical and business environments.
  • Organizing, leading, and facilitating workshops with stakeholders and users.
  • Supporting the identification and analysis of options to enhance outcomes for citizens and organizations.
  • Creating and developing business analysis products aligned with project requirements.
  • Developing user stories while ensuring consistency in acceptance criteria.
  • Collaborating with training teams to ensure effective knowledge transfer.
  • Fostering a culture of continuous delivery and improvement, regularly analyzing and enhancing key processes.
  • Advocating for the value of user needs within the broader Scottish Government context.
  • Working with subject matter experts to create relevant Knowledge Management materials.
  • Identifying and developing scenarios for testing, collaborating with testing teams to plan testing activities.

Essential Skills and Experience:

To be successful in this role, you should possess:

  • Significant experience in business analysis within a business, policy, or digital project environment.
  • Excellent relationship management skills with key stakeholders in both technical and business contexts.
  • Experience in process mapping and gathering business requirements.
  • Experience working within an agile, multi-disciplinary team environment, with the ability to deliver iterative design components to the development team.

Competencies Required:

  • Analysis and Use of Evidence
  • Improving Performance
  • Communications and Engagement
  • Self-Awareness

What We Offer:

We provide meaningful careers, opportunities for skill development in an inclusive culture, and flexible working arrangements to support a healthy work-life balance. Our benefits package includes:

  • Competitive civil service salary with an additional digital pay supplement of £5000 per year (after a qualifying period).
  • Contributory pension package.
  • Generous leave allowance, increasing with tenure.
  • Flexible working arrangements with options for additional days off.
  • Hybrid working options with base locations in Edinburgh and Glasgow.
  • Learning and development opportunities to help you reach your professional and personal potential.
  • Career progression within a well-established digital community.
  • Health and wellbeing support, including access to an Employee Assistance Programme.
  • Employee discount scheme.

How to Apply:

To apply for this position, you will need to submit an application via our online application system, including a CV outlining your relevant skills and experience for the role and a personal statement tailored to reflect the role and essential skills as described in the job description.

Find Out More:

Visit our Social Security Digital Recruitment webpage for additional information.

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