Lead Business Analyst

3 months ago

Glasgow, Glasgow City, United Kingdom Scottish Gov Full time

Job Title: Lead Business Analyst

Organisation: The Scottish Government

Salary: B3 £43,725 - £52,353 + £5000 DDaT supplement

Location: Hybrid Working with bases in Edinburgh or Glasgow

Number of Posts: 5

About the Role

Are you seeking a rewarding digital position where you can contribute positively as part of a collaborative and innovative multi-disciplinary team? This is an excellent opportunity to join The Scottish Government in the Social Security Programme Division as a Lead Business Analyst, playing a crucial role in delivering essential public services for the citizens of Scotland.

About Us

The Social Security Scotland Programme Directorate has been established to design and implement devolved benefits for Scotland, facilitating the distribution of 16.5 million payments annually to approximately two million individuals.

This role is situated within the Programme Management and Delivery Division, supporting various teams throughout the programme.

Utilizing the latest tools, technologies, and methodologies, we aim to create user-focused systems, services, and processes that enhance capability and enable the effective delivery of devolved benefits in Scotland.

Key Responsibilities

As a Lead Business Analyst, your responsibilities will include:

  • Employing a variety of analytical techniques to assess the current state of people, processes, and technology within customer organizations.
  • Planning, conducting, and analyzing diverse data and process models.
  • Mapping business process flows to business rules, including authorization paths.
  • Building and nurturing relationships with key stakeholders in both technical and business environments.
  • Organizing, leading, and facilitating workshops with stakeholders and users.
  • Supporting the identification and analysis of options to enhance outcomes for citizens and organizations.
  • Creating and developing business analysis products in alignment with project requirements.
  • Developing user stories while ensuring acceptance criteria are consistent.
  • Collaborating with training teams to ensure effective knowledge transfer.
  • Fostering a culture of continuous delivery and improvement, ensuring key processes are regularly reviewed and enhanced.
  • Advocating for the importance of user needs within the broader context of the Scottish Government.
  • Working with subject matter experts to develop relevant Knowledge Management materials.
  • Identifying and formulating scenarios for testing, collaborating with testing teams to plan testing activities.

Essential Skills and Experience

To be successful in this role, you will need:

  • Extensive experience in business analysis within a business, policy, or digital project context.
  • Exceptional relationship management skills when engaging with key stakeholders.
  • Proficiency in process mapping and gathering business requirements.
  • Experience working within an agile, multi-disciplinary team environment, with the ability to deliver iterative design components to the development team.

Essential Competencies Required:

  • Analysis and Use of Evidence
  • Improving Performance
  • Communications and Engagement
  • Self-Awareness

What We Offer

We provide meaningful careers, opportunities for skill development in an inclusive culture, and flexible working arrangements to support a healthy work-life balance. Our benefits package includes:

  • Competitive civil service salary with an additional digital pay supplement of £5000 per year (after a qualifying period).
  • Contributory pension package.
  • Generous leave allowance, with additional public and privilege holidays.
  • Flexible working arrangements, including options to accrue additional days off.
  • Hybrid working options with base locations in Edinburgh and Glasgow.
  • Learning and development opportunities to help you achieve your professional and personal goals.
  • Career progression within a well-established digital community.
  • Health and wellbeing support, including 24-hour access to our Employee Assistance Programme.
  • Employee discount scheme.

How to Apply:

To apply for this position, please submit an application via our online application system. You will need to provide a CV outlining your relevant skills and experience for the role and a personal statement tailored to reflect the role and the essential skills/criteria as described in the job description.

Find Out More:

Visit our Social Security Digital Recruitment webpage for additional information.

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