Night Receptionist
4 weeks ago
Job Overview
We are seeking a Night Receptionist to join our team at Fanhams Hall in Ware, Hertfordshire. As a Night Receptionist, you will be responsible for maintaining our luxury standards of cleanliness and service during the night period.
Key Responsibilities
- Maintain high standards of cleanliness and service at all times
- Operate cleaning machinery in accordance with guidelines
- Work with cleaning chemicals in line with COSHH guidelines
- Attend to guests' needs and requirements, including arrivals and departures
- Set up conference and banqueting rooms as required
- Responsible for the security and integrity of property and guests while on duty
- Regular patrols to check security and safety of property and guests
- Work as part of a team and evaluate, train, and improve the guest experience
- Establish and maintain effective employee relations across departments
- Maximize revenue opportunities and maintain effective communication between sales and operations
The Ideal Candidate
- A keen eye for detail
- Previous experience as a night receptionist or porter
- Ability to work alone and as part of a team
- Ability to work through the night
- Good communication skills and high level of spoken English
- Exceptional organizational skills
- Customer service skills
- Great personality, genuine, approachable, and attentive
- Computer skills
- Positive attitude
- Flexibility
Package Description
We offer excellent training, development, and progression opportunities, as well as benefits including 29 days' holiday, 50% discount on food and beverage, and access to our learning platform.
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