Assistant Shop Manager

4 weeks ago


Sheffield, Sheffield, United Kingdom Sue Ryder Full time

About the Role

We are seeking a proactive Assistant Shop Manager to join our team at Sue Ryder Hillsborough. As a key member of our retail team, you will play a vital role in driving business growth, pushing sales, and achieving targets.

Key Responsibilities

  1. Utilize your retail experience and commercial awareness to drive sales and achieve business targets.
  2. Lead a team to deliver exceptional customer service to donors and customers, ensuring a positive shopping experience.
  3. Work closely with the local community to generate sufficient donated stock, driving sales and supporting our charity's mission.
  4. Recruit, train, and retain a volunteer team, providing leadership and guidance to ensure their success.
  5. Set high standards of merchandising and housekeeping, prioritizing the health and safety of yourself and your team.
  6. Manage effective stock processes to ensure your shop is well-merchandised with fresh, seasonal stock at all times.
  7. Act as a brand ambassador for Sue Ryder, supporting in-store campaigns and national fundraising initiatives.

What We Offer

We provide a competitive benefits package, including:

  • 27 days holiday rising to 33 with length of service, plus bank holidays (pro rata if part-time)
  • Company pension scheme
  • Refer a Friend scheme - £250 payment
  • Access to Employee support programme
  • Staff discount with thousands of retailers
  • Enhanced maternity, paternity, and adoption pay
  • Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals

We actively encourage applications from people from all backgrounds to help us provide the best possible experience for those who use our services and continue to make Sue Ryder a great place to work. We are particularly interested in increasing applications from the global majority, LGBTQIA+, and people with disabilities as they are currently underrepresented in our organisation.


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