Coffee Shop Team Leader
3 weeks ago
About the Role:
We are seeking a highly motivated and experienced Coffee Shop Supervisor to join our team at West Midlands. As a Coffee Shop Supervisor, you will be responsible for leading a team of baristas and ensuring that our customers receive an exceptional experience.
Key Responsibilities:
- Coach and support the team to deliver unbeatable customer experiences, while ensuring all procedures are followed.
- Deploy the team according to the trading pattern, ensuring the right people are in the right place to maximise sales.
- Train and accredit new baristas, inspiring their new adventure with Costa.
- Manage the day-to-day operations of the store when required, being accountable in the absence of the Store Manager.
Requirements:
- Experience in a management or supervisory role.
- A passion for coffee and a desire to share your knowledge with others.
- Excellent interpersonal skills and a commitment to delivering exceptional customer service.
- A flexible approach and a willingness to learn and adapt to new challenges.
Benefits:
- 28 days' holiday.
- Employee discount.
- Excellent career and development prospects.
- Company pension scheme.
About Us:
We are a leading coffee brand in the UK, passionate about delivering exceptional experiences to our customers, communities, and people. We are committed to creating a warm and welcoming environment for our customers and a supportive and inclusive culture for our team members.
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