Turkish Customer Success Manager

2 weeks ago


London, Greater London, United Kingdom Nextchallenge Full time
Job Summary:

We are seeking a highly skilled Turkish-speaking Customer Success Manager to provide exceptional customer service for online products targeting the Turkish market.

The ideal candidate will be responsible for delivering high-quality services, answering customer inquiries via live chats and emails, and assisting with complaints and questions.

A competitive salary of $40,000 - $50,000 per annum is offered based on experience.

About Nextchallenge:

Nextchallenge is a dynamic company that ensures a friendly environment, providing training from day one. Our team works in a shift-based schedule, allowing for flexibility and work-life balance.

Key Responsibilities:
  • Deliver high-quality customer services
  • Answer customer inquiries via live chats and emails
  • Assist customers with complaints and questions
  • Provide information about our website
  • Support project-related tasks
Requirements:
  • Excellent knowledge of the Turkish language
  • Good knowledge of English (a plus)
  • Previous experience in customer care fields
  • Flexibility in working hours and days
Benefits:
  • A positive workplace atmosphere
  • Competitive compensation and career development reviews
  • Vacation and sick leave policy
  • Financial assistance for professional development
  • Educational allowances
  • Monthly allowance for personal activities
  • Comprehensive health insurance plan
  • Referral program
  • Team-building activities and corporate parties


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