Turkish Customer Success Manager
2 weeks ago
We are seeking a highly skilled Turkish-speaking Customer Success Manager to provide exceptional customer service for online products targeting the Turkish market.
The ideal candidate will be responsible for delivering high-quality services, answering customer inquiries via live chats and emails, and assisting with complaints and questions.
A competitive salary of $40,000 - $50,000 per annum is offered based on experience.
About Nextchallenge:Nextchallenge is a dynamic company that ensures a friendly environment, providing training from day one. Our team works in a shift-based schedule, allowing for flexibility and work-life balance.
Key Responsibilities:- Deliver high-quality customer services
- Answer customer inquiries via live chats and emails
- Assist customers with complaints and questions
- Provide information about our website
- Support project-related tasks
- Excellent knowledge of the Turkish language
- Good knowledge of English (a plus)
- Previous experience in customer care fields
- Flexibility in working hours and days
- A positive workplace atmosphere
- Competitive compensation and career development reviews
- Vacation and sick leave policy
- Financial assistance for professional development
- Educational allowances
- Monthly allowance for personal activities
- Comprehensive health insurance plan
- Referral program
- Team-building activities and corporate parties
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