Housekeeping Attendant

4 weeks ago

London, Greater London, United Kingdom Accor Full time
Job Title: Housekeeping Attendant

About the Role:

We are seeking a highly motivated and detail-oriented Housekeeping Attendant to join our team at The Hoxton Shepherd's Bush. As a key member of our housekeeping team, you will be responsible for ensuring that our guest rooms and public areas are clean, well-maintained, and meet our high standards.

Key Responsibilities:

  • Responsible for the cleaning and servicing of guest rooms, ensuring they are always cleaned to brand standards.
  • Report any maintenance defects in guest rooms and public areas through our reporting system.
  • Ensure all guest rooms and public areas adhere to our brand standards and quality audit standards.
  • Responsible for the cleaning and maintenance of exterior areas of the hotel, including guest entrances and loading bay areas.
  • Oversee the delivery and collection of linen and terry on a daily basis.
  • Stock linen and housekeeping supplies on guest floors and in stores, ensuring storage areas are clean and well-maintained.
  • Assist with other tasks to support the housekeeping team as required.
  • Ensure all Health and Safety standards are adhered to and report any breaches to the Head Housekeeper.
  • Attend all required training sessions.

What We're Looking For:

  • High level of verbal and written communication skills and competent computer skills.
  • Ability to build relationships with colleagues and customers.
  • Keen attention to detail and commitment to ensuring our rooms meet our high standards.

What We Offer:

  • Competitive salary of up to £14 per hour.
  • 28 days holidays (inclusive of bank holidays), pension, and life insurance.
  • Health cash plan to claim money back and access to wellbeing support.
  • Confidential hotline for support and mental health first aiders.
  • Retail and hospitality perks through our partners.
  • Free night at The Hoxton and meal for two when you start with us.
  • Excellent discounts across the Ennismore family.
  • Free night at The Hoxton every year and milestone rewards.
  • Opportunities to progress and switch roles within our global family of brands.
  • Training and development to help you thrive in your role.
  • Extra time off to volunteer with our partner charities.
  • Regular team get-togethers and bi-annual parties.
  • Enhanced family leave for when you're expanding your family.
  • Diversity and inclusion calendar of events.

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