IT Support Specialist
1 month ago
HL Partnership is seeking a skilled IT Support Assistant to join our team. As a key member of our IT department, you will provide first-line technical support to our staff, ensuring they have the tools and resources they need to succeed.
About the Role:The IT Support Assistant will be responsible for:
- Providing technical assistance to staff via phone, email, and in-person support
- Resolving IT-related issues and incidents in a timely and efficient manner
- Collaborating with other departments to ensure seamless IT operations
- Supporting the implementation of new IT systems and technologies
- Maintaining accurate records of IT incidents and issues
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- Strong technical skills, including experience with Office 365 and Sharepoint
- Ability to work under pressure and prioritize tasks effectively
- Knowledge of IT systems and procedures
As a valued member of our team, you will enjoy:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and organized individual with a passion for IT, we encourage you to apply for this exciting opportunity.
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