IT Support Specialist

1 month ago


Braunstone, Leicestershire, United Kingdom HL Partnership Full time
Job Title: IT Support Assistant

HL Partnership is seeking a skilled IT Support Assistant to join our team. As a key member of our IT department, you will provide first-line technical support to our staff, ensuring they have the tools and resources they need to succeed.

About the Role:

The IT Support Assistant will be responsible for:

  • Providing technical assistance to staff via phone, email, and in-person support
  • Resolving IT-related issues and incidents in a timely and efficient manner
  • Collaborating with other departments to ensure seamless IT operations
  • Supporting the implementation of new IT systems and technologies
  • Maintaining accurate records of IT incidents and issues
Requirements:

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Strong technical skills, including experience with Office 365 and Sharepoint
  • Ability to work under pressure and prioritize tasks effectively
  • Knowledge of IT systems and procedures
What We Offer:

As a valued member of our team, you will enjoy:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and organized individual with a passion for IT, we encourage you to apply for this exciting opportunity.



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