Operations Manager

2 weeks ago

London, United Kingdom Howells Solutions Limited Full time
Operations Manager - Damp & Mould Compliance Specialist

Howells Solutions Limited is seeking an experienced Operations Manager to lead the delivery of Damp & Mould Compliance (DMC) services across multiple Social Housing contracts. The successful candidate will be responsible for ensuring sound operational and commercial principles are in place, establishing the company as a leader in proactive DMC management within the housing sector.

Key Responsibilities:
  • Provide technical leadership and identify the root causes of damp & mould in occupied buildings.
  • Ensure a deep understanding of various technical solutions to deliver long-lasting results for residents.
  • Work effectively with branch leaders to integrate the DMC Task Team into existing operations.
  • Build a collaborative team of DMC Specialists with strong technical expertise in damp & mould root cause identification and building performance.
  • Develop and oversee comprehensive training programs for DMC Specialists.
  • Lead data analysis related to DMC service delivery and implement proactive risk management strategies.
  • Lead the growth and expansion of the DMC Task Team as a national service.

Requirements:

  • Building Surveying Qualifications.
  • General Health & Safety, IOSH, CSCS, SMSTS.
  • Demonstrable previous hands-on experience at Senior Management level.
  • Ability to influence, negotiate, and drive change.
  • Effectively challenge and communicate at all levels.
  • Genuine understanding of industry and service delivery to a full range of clients.
  • Proactive results-driven mindset.
  • Demonstrable previous hands-on experience within the Social Housing arena.

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