Data Insights Manager

3 weeks ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom https:jobs-redefined.cositemap Full time

At Ubisoft, we're committed to enriching players' lives with original and memorable gaming experiences. Our team of 19,000 members, working across 30 countries, is driven by a passion for innovation and a desire to push the boundaries of entertainment. If you're excited about solving game-changing challenges and working with cutting-edge technologies, we invite you to join our journey and help us create the unknown.

About the Role

As a Data Insights Manager, you'll be responsible for uncovering deeper insights at the CRC, linking Customer Support data to playtime, player behavior, and more. You'll use statistical techniques, advanced data manipulation, and other tools to find answers to questions like: What affects the playtime of players after they've been through the Customer Support flow?

Key Responsibilities
  • Investigate theories and questions using statistical methods to enable the CRC to derive strategy and make better decisions using data.
  • Work closely with stakeholders to help them leverage the insights and guide decision making.
  • Collaborate with analysts, product owners, and data scientists across the business to enhance the team's knowledge and analysis techniques.
  • Assist the business in understanding data, its purpose, and how it might be enhanced over time to drive better strategy and decision making.
  • Help to maintain and improve the quality of relevant data and its documentation.
  • Answer data requests from stakeholders.
  • Assist in the development and maintenance of best practices in the analysis and delivery of data.
Requirements
  • Excellent working knowledge of SQL.
  • Excellent working knowledge of at least one statistical programming language (Python or R).
  • Good knowledge of statistical and machine learning techniques (Clustering, Classification, Regression Analysis, NLP, etc.).
  • Experience of working with stakeholders at executive and mid-manager level.
  • Experience managing, coaching, or leading other team members.
  • Master's degree or higher in a relevant course (Mathematics, Statistics, Economics, Data Science, etc.).
  • Experience of using statistical or machine learning techniques within a business to find solutions to business problems.
  • Experience building forecasting models.
  • Experience designing, developing, and implementing ETL procedures and Data Models in a Data Warehouse.
  • Interest in video games/entertainment industry a huge plus.
What We Offer
  • Competitive salary.
  • Personal performance bonus.
  • Private Health Insurance (including eye care and dental).
  • Life Assurance.
  • Long Term Disability Insurance.
  • Pension.
  • Significant discount on the world's best video games.
  • 25 days of holiday.
  • We work in the heart of Newcastle city centre, right on top of Haymarket metro station in a lively, international, and creative space.
  • A kitchen stocked with cereals, fruits, unlimited filtered water, teas, coffee.
  • Regular professional and social events.
  • Flexible working hours.

Ubisoft offers the same job opportunities to all, without any distinction of gender, ethnicity, religion, sexual orientation, social status, disability, or age. Ubisoft ensures the development of an inclusive work environment which mirrors the diversity of our players' community.

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