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Customer Service Representative
2 months ago
We are seeking an experienced Customer Service Representative to join our team at Red Kite Waste, a leading provider of waste management and recycling services. As a Customer Service Representative, you will play a key role in delivering exceptional customer service to our commercial clients, ensuring their needs are met and exceeded.
Key Responsibilities:
- Provide exceptional customer service to commercial clients, responding to their queries and resolving any issues in a timely and professional manner.
- Work closely with internal teams to ensure seamless delivery of waste management and recycling services to clients.
- Develop and maintain strong relationships with clients, understanding their needs and preferences to provide tailored solutions.
- Collaborate with the sales team to identify new business opportunities and develop strategies to grow our commercial client base.
- Stay up-to-date with industry developments and best practices in waste management and recycling, applying this knowledge to improve our services and processes.
Requirements:
- Proven experience in customer service, preferably in the waste management and recycling industry.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
- Strong problem-solving skills, with the ability to think critically and resolve complex issues.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Highly organized and detail-oriented, with a strong focus on delivering high-quality results.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A dynamic and supportive work environment, with a team of experienced professionals.
- The opportunity to work with a leading provider of waste management and recycling services, making a positive impact on the environment and our community.
