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People Advisor
2 months ago
We are seeking an experienced People Advisor to join our established and developing team at First Bus. As a key member of our HR function, you will provide expert advice on a range of people matters, spanning the full employee lifecycle and associated people policies.
Key Responsibilities- Advise and guide managers and employees on HR issues, including absence, discipline, grievance, and performance management.
- Work closely with managers to develop their capability and confidence when dealing with people issues.
- Establish strong working relationships throughout the business to ensure robust and credible delivery of the HR function.
- Manage ER cases in an effective and timely manner and provide ER data to managers.
- Proactively seek feedback regarding the service and contribute to any changes to ways of working.
- Run development and training workshops for managers and develop colleagues.
- Support the review and creation of draft policies and processes, advising line managers on practical application and ensuring compliance with legislative change.
- Maintain and develop good relationships with Union Representatives, including day-to-day liaison with Union Reps regarding ER cases.
- Utilize the HR system to support the monitoring and identification of ER trends and themes across the business.
- Support the wider HR team in the delivery of key projects and initiatives, in line with our People Strategy.
- Proven experience as a People Advisor or similar role advising on ER case work with employment law knowledge, ideally gained in a unionized environment.
- A proven track record of building and maintaining relationships with stakeholders at all levels.
- Ability to work autonomously and escalate first-level employee relations cases, as required.
- Ability to establish professional credibility across the business quickly through behaviors and actions.
- Strong planning, coordination, and organizational skills, with the ability to quickly respond/react to changing priorities.
- The initiative and drive to continuously improve processes and deliver against agreed objectives.
- A strong team player with an excellent attitude, work ethic, and professional character.
- Willingness to travel to other First Bus locations throughout the UK on occasion.
- CIPD qualified with a strong knowledge of employment legislation would be desirable.
- A can-do attitude, with a positive approach to achieving results and outcomes through problem-solving and balance.
- Ability to build rapport quickly with people across all areas of the business and project – from the client, to trade unions and internal stakeholders.
- Excellent leadership skills with the ability to coach, mentor, and empower your team and colleagues.
- Level-headed, calm, balanced, and able to approach problems or challenges in a way that builds trust.
- Your health is important to us, which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you. This offering includes cash back benefits across optical & dental as well as virtual GP appointments, mental health support, and nutrition and fitness advice.
- We are also committed to your financial wellbeing, and we offer a platform with many discounts on high street brands and supermarkets.
- Working at First Bus, you also receive discounted train travel for you and your family after 6 months of service, as well as a free bus pass.
- Cycle to work scheme.
- 25 days' holiday + bank holidays.
- Pension scheme and chance to buy discounted First Group shares.
- Enhanced maternity/paternity pay.
- Flexible working.
We put a big focus on physical and mental wellbeing at First Bus. We recognize that anyone can be affected by the stresses and strain of work, or life outside it. You'll find a range of health-promotion initiatives, and you will have 24/7 access to our confidential Employee Assistance Programme.
