Front of House Associate
11 hours ago
We are seeking a highly skilled and enthusiastic individual to provide exceptional customer service and support the smooth operation of our building.
The successful candidate will work on a full-time, temporary basis, covering Monday to Friday 8am-5pm, with additional requirements during the peak period.
Responsibilities:- Welcome clients, tenants, and colleagues, delivering a 5-star service experience.
- Answer calls and respond to messages promptly and effectively.
- Resolve queries from occupiers and guests, providing assistance and guidance as needed.
- Sign in visitors and provide directions.
- Accompany tenants and guests to available hot desks and meeting rooms.
- Book, prepare, and clear meeting rooms.
- Report relevant information and issues to the Front of House Manager and designated Facilities Management team.
- Maintain the front of house area, ensuring it is immaculately presented and well-stocked.
We are looking for candidates with customer-facing experience in:
- Hotels
- Restaurants
- Corporate
- Airlines
- Marketing/Events
Candidates should possess excellent communication skills, a friendly and professional demeanor, and a strong desire to deliver exceptional customer service. A smart, professional appearance is essential.
Salary£12.50 - £13.50 per hour
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