Front of House Associate

11 hours ago


Woking, Surrey, United Kingdom CV-Library Full time
About the Role

We are seeking a highly skilled and enthusiastic individual to provide exceptional customer service and support the smooth operation of our building.

The successful candidate will work on a full-time, temporary basis, covering Monday to Friday 8am-5pm, with additional requirements during the peak period.

Responsibilities:
  • Welcome clients, tenants, and colleagues, delivering a 5-star service experience.
  • Answer calls and respond to messages promptly and effectively.
  • Resolve queries from occupiers and guests, providing assistance and guidance as needed.
  • Sign in visitors and provide directions.
  • Accompany tenants and guests to available hot desks and meeting rooms.
  • Book, prepare, and clear meeting rooms.
  • Report relevant information and issues to the Front of House Manager and designated Facilities Management team.
  • Maintain the front of house area, ensuring it is immaculately presented and well-stocked.
Requirements:

We are looking for candidates with customer-facing experience in:

  • Hotels
  • Restaurants
  • Corporate
  • Airlines
  • Marketing/Events

Candidates should possess excellent communication skills, a friendly and professional demeanor, and a strong desire to deliver exceptional customer service. A smart, professional appearance is essential.

Salary

£12.50 - £13.50 per hour



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