Front Desk Associate
4 days ago
About the Role
We are seeking a dedicated and customer-focused Front Desk Associate to join our team at CV-Library.
About You
You will be responsible for providing exceptional guest experiences, processing check-ins and check-outs, handling hotel payments, and assisting with bookings.
Your Key Responsibilities
- Foster a positive first impression by warmly greeting guests and efficiently processing their arrivals and departures.
- Accurately manage hotel transactions, including payments and booking confirmations, ensuring seamless service delivery.
- Utilize communication skills to resolve guest inquiries and issues promptly, promoting a high level of customer satisfaction.
- Pursue ongoing professional development through internal training initiatives, enhancing career growth opportunities.
About the Salary
The estimated salary for this role is £26,800 per annum.
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