Front Desk Associate

4 days ago


Woking, Surrey, United Kingdom CV-Library Full time

About the Role

We are seeking a dedicated and customer-focused Front Desk Associate to join our team at CV-Library.

About You

You will be responsible for providing exceptional guest experiences, processing check-ins and check-outs, handling hotel payments, and assisting with bookings.

Your Key Responsibilities

  1. Foster a positive first impression by warmly greeting guests and efficiently processing their arrivals and departures.
  2. Accurately manage hotel transactions, including payments and booking confirmations, ensuring seamless service delivery.
  3. Utilize communication skills to resolve guest inquiries and issues promptly, promoting a high level of customer satisfaction.
  4. Pursue ongoing professional development through internal training initiatives, enhancing career growth opportunities.

About the Salary

The estimated salary for this role is £26,800 per annum.



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