Part Time Customer Service Representative
11 hours ago
This is an exciting chance to work as part of a high-profile site's front of house team in Guilford.
You will be the primary point of contact for clients, tenants, and colleagues, ensuring that all interactions are professional, friendly, and efficient.
Key Responsibilities:- Provide 5-star customer service to welcome tenants and guests.
- Manage phone calls and messages in a timely and effective manner.
- Offer assistance and guidance to occupiers and guests as needed.
- Ensure a smooth sign-in process for visitors and provide directions.
- Accompany tenants and guests to available hot desks and meeting rooms.
- Prepare and clear meeting rooms.
- Communicate key information to the Front of House Manager and designated Facilities Management team.
- Maintain the front of house area to the highest standards.
We are looking for individuals with experience in customer-facing roles in:
- Hotels
- Restaurants
- Corporate
- Airlines
- Marketing/Events
Candidates should have excellent communication skills and a strong commitment to delivering exceptional customer service.
Salary Information£12.50 - £13.50 per hour
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