Royal Mail Courier

2 weeks ago


Tiverton, Devon, United Kingdom Royal Mail Group Full time
Job Description

We are looking for a reliable and hardworking Royal Mail Courier to join our team in Tiverton. As a courier, you will be responsible for delivering mail and parcels to customers on a daily basis, providing excellent customer service and ensuring timely delivery.

About the Position:

  • This is a permanent role within Royal Mail Group, offering competitive pay and benefits.
  • You will work 40 hours per week, across 5 days out of 7, including Sundays on a rota basis.
  • The shifts are varied, covering mail deliveries from 07:15 to 15:15 and parcel support deliveries from 12:00 to 20:00.
  • You will also work one in two Sundays on parcel support deliveries from 08:00 to 16:00 or from 11:00 to 19:00.

Your Key Accountabilities:

  • Deliver mail and parcels to customers on a daily basis.
  • Provide excellent customer service and resolve any issues that may arise.
  • Work independently and as part of a team to meet deadlines and targets.
  • Maintain a high level of professionalism and represent Royal Mail positively in the community.

Compensation Package:

  • A guaranteed hourly rate of £12.54 p/h (paid monthly and adjusted to your working hours if part-time).
  • Paid overtime, with an enhanced rate of x1.25 for more than 40 hours a week.
  • 22.5 days holiday, rising with length of service (adjusted to your working hours if part-time) and the option to buy extra leave each year.
  • Full uniform provided.
  • Company pension scheme with competitive contribution rates.
  • Lots of opportunity to develop a career, including trainee manager roles and Apprentice Schemes.
  • Excellent family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave.
  • Your Wellbeing - you and your family have 24/7 free access to services and tools to help support your physical and mental health, including financial and social support and advice.
  • Various discounts including high street vouchers, travel and attraction discounts, and savings on beauty products and gym membership.
  • Free stamps at Christmas.

Required Qualifications:

  • Be upbeat, independent and self-motivated.
  • Be organised, punctual and ready to deliver great customer service.
  • See yourself as a people-person and a friendly face in the community.
  • Be happy walking for long periods and working outside in any weather.
  • Have a strong sense of community and take pride in what you do.
  • Have a full UK manual driving licence with no more than 6 penalty points.


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