Customer Service Representative with Route Management
2 days ago
Royal Mail Group is seeking a Customer Service Representative to manage routes and deliver exceptional customer service to our clients in Tiverton. This permanent role offers a competitive salary and benefits package, along with opportunities for career growth and development.
Salary and Benefits
The estimated annual salary for this position is around £29,000 - £31,000, depending on experience and working hours. You can also expect:
- Overtime pay at an enhanced rate of 1.25 times the hourly rate for more than 40 hours worked per week
- 22.5 days holiday, rising with length of service, and option to purchase additional leave
- Full uniform provided and company pension scheme with competitive contribution rates
Key Responsibilities and Requirements
- Deliver exceptional customer service by managing routes and interacting with customers effectively
- Work independently with minimal supervision, utilising your strong sense of community and initiative
- Collaborate with colleagues to achieve team goals and objectives
Benefits and Opportunities
- Competitive salary and benefits package
- Lots of opportunities for career growth and development, including trainee manager roles and apprenticeship schemes
- Excellent family-friendly support, including maternity pay, paternity leave, adoption leave, and shared parental leave
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