Technical Services Technician

2 days ago


London, Greater London, United Kingdom Kasha Full time

We are seeking a highly skilled Technical Services Technician to provide exceptional IT support services to our UK-based employees. As the primary IT contact, you will be responsible for diagnosing and resolving complex technical issues, ensuring minimal downtime and optimal productivity for all users.

Your primary duties as a Technical Services Technician will include:

  • Troubleshooting and resolving hardware, software, and network-related issues, both on-site and remotely
  • Installing, configuring, and maintaining software applications and operating systems (Windows, macOS)
  • Providing user training and guidance on IT systems, including Microsoft 365 and Intune (or other MDM platforms)

The successful candidate will have a strong understanding of IT support principles and best practices, hands-on experience with Windows and macOS operating systems, and expertise in troubleshooting hardware and software issues. A competitive salary and benefits package is offered, along with opportunities for professional development and career growth within a dynamic organization.



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