Customer Service Maintenance Specialist
3 weeks ago
Job Title: Customer Service Maintenance Specialist
Job Summary: Wheatstone Solutions is seeking an experienced Customer Service Maintenance Specialist to join their team. The ideal candidate will have a strong background in multi-trade maintenance and excellent customer service skills.
Key Responsibilities:
- Carry out high-standard customer service and multi-trade maintenance works within occupied homes.
- Liaise with the Customer Care Team based in Head Office.
- Maintain a high standard of professionalism and deliver excellent customer service.
- Ensure the customers' home is prepared prior to works to ensure upmost cleanliness on the finishing of projects.
- Work with the Customer Care team to identify any particular build or remedial patterns arising in customers' homes.
Requirements:
- Experience working for a House Builder/Housing Association within a similar role.
- Excellent customer service skills.
- Ability to carry out multi-trade works including plumbing, carpentry, painting, decorating, tiling, and mastic.
- Flexible to travel across North Kent and Sussex areas.
- Full driving license.
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