Customer Service Maintenance Specialist

3 weeks ago


Tonbridge, Kent, United Kingdom Wheatstone Solutions Full time £42,000

Job Title: Customer Service Maintenance Specialist

Job Summary: Wheatstone Solutions is seeking an experienced Customer Service Maintenance Specialist to join their team. The ideal candidate will have a strong background in multi-trade maintenance and excellent customer service skills.

Key Responsibilities:

  • Carry out high-standard customer service and multi-trade maintenance works within occupied homes.
  • Liaise with the Customer Care Team based in Head Office.
  • Maintain a high standard of professionalism and deliver excellent customer service.
  • Ensure the customers' home is prepared prior to works to ensure upmost cleanliness on the finishing of projects.
  • Work with the Customer Care team to identify any particular build or remedial patterns arising in customers' homes.

Requirements:

  • Experience working for a House Builder/Housing Association within a similar role.
  • Excellent customer service skills.
  • Ability to carry out multi-trade works including plumbing, carpentry, painting, decorating, tiling, and mastic.
  • Flexible to travel across North Kent and Sussex areas.
  • Full driving license.


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