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Team Administrator
2 months ago
We are seeking an experienced and confident administrator to join our team at West London NHS Trust. The successful candidate will provide administrative support to our multidisciplinary community mental health services across three London boroughs.
About the RoleThe post holder will be responsible for delivering and maintaining a range of administrative procedures that enhance the collection and recording of patient information and service performance data. This will involve supervising reception staff, depending on the particular team location, and ensuring that the service runs effectively and efficiently.
Key Responsibilities- Provide administrative support to the team, including supervising reception staff
- Deliver and maintain administrative procedures to enhance patient information and service performance data
- Ensure the service runs effectively and efficiently
- Communicate with team members, professionals, and patients in a professional and compassionate manner
- 5 GCSEs including Maths and English (Grade C or above) or equivalent
- NVQ 2 or RSA 2 in admin or customer care (or equivalent experience)
- ECDL or CLAiT Level 2 or equivalent experience
- Demonstrable previous administrative experience in a customer care environment
- Experience of working effectively with a large team across various sites
- Experience dealing with the public and/or professionals face to face and on the phone/virtually
West London NHS Trust is a diverse and inclusive employer, offering a range of benefits and opportunities for professional development. We are committed to providing a supportive and inclusive work environment that values diversity and promotes equality of opportunity.
