Team Administrator

3 weeks ago


London, Greater London, United Kingdom West London NHS Trust Full time

About the Role

We are seeking an experienced and confident administrator to join our team at West London NHS Trust. The successful candidate will be responsible for providing administrative support to our multidisciplinary community mental health services across three London boroughs.

Key Responsibilities

  • Support the team to ensure the service runs effectively and efficiently
  • Supervise reception staff, depending on the particular team location
  • Deliver and maintain a range of administrative procedures that enhance the collection and recording of patient information and service performance data

Requirements

  • 5 GCSEs including Maths & English (Grade C or above) or equivalent
  • NVQ 2 or RSA 2 in admin or customer care (or equivalent experience)
  • ECDL or CLAiT Level 2 or equivalent experience

Desirable Qualifications and Experience

  • NVQ 3 or RSA 3 in admin or customer care (or equivalent experience)
  • Experience of working effectively with a large team across various sites
  • Experience dealing with the public and/or professionals face to face and on the phone/virtually

About Us

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.

The Trust is rated as 'Good' overall by the Care Quality Commission. Forensic services are rated as 'Outstanding'.


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