Current jobs related to Duty Manager - Hounslow, Greater London - Company:
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Duty Manager
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Hounslow, Greater London, United Kingdom Accor Full timeJob DescriptionThe Duty Manager plays a crucial role in ensuring the smooth operation of the hotel, reporting directly to the General Manager and acting on their behalf in their absence. This position is responsible for overseeing the entire hotel operation, including Food and Beverage, Rooms, Guest Experience, and Sales and Marketing.Key...
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Duty Manager
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Hounslow, Greater London, United Kingdom Accor Full timeJob DescriptionThe Duty Manager plays a crucial role in ensuring the smooth operation of the hotel, reporting directly to the General Manager and acting on their behalf in their absence. This position is responsible for overseeing the entire hotel operation, including Food and Beverage, Rooms, Guest Experience, and Sales and Marketing.Key...
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Duty Manager
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Hounslow, Greater London, United Kingdom Lampton Leisure Full timeAbout the JobAs a Duty Manager at Lampton Leisure, you will be responsible for the day-to-day running of our leisure centre, ensuring all operations flow smoothly and helping us meet our company goals. You will report to the Assistant General Manager and be the first point of contact for any queries while on duty.Key ResponsibilitiesOpening and closing of...
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Duty Manager
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Hounslow, Greater London, United Kingdom Lampton Leisure Full timeAbout the JobAs a Duty Manager at Lampton Leisure, you will be responsible for the day-to-day running of our leisure centre, ensuring all operations flow smoothly and helping us meet our company goals. You will report to the Assistant General Manager and be the first point of contact for any queries while on duty.Key ResponsibilitiesOpening and closing of...
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Duty Manager
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Hounslow, Greater London, United Kingdom IBIS BUDGET Full timeKey Responsibilities:Reconciliation and Reporting: Effectively manage the daily reconciliation of the Hotel's trading, ensuring accuracy and efficiency in accordance with service standards and auditing procedures.Representative Role: Represent the General Manager in their absence, holding responsibility for the smooth and efficient running of the Hotel's...
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Duty Manager Lead
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Hounslow, Greater London, United Kingdom Accor Full timeJob Title: Duty ManagerAs a key member of our Accor team, the Duty Manager plays a vital role in ensuring the smooth operation of our hotel. Reporting directly to the General Manager, you will act on their behalf in their absence, overseeing all aspects of the hotel's operations, including Food and Beverage, Rooms, Guest Experience, and Sales and...
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Duty Manager Lead
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Hounslow, Greater London, United Kingdom Accor Full timeJob Title: Duty ManagerAs a key member of our Accor team, the Duty Manager plays a vital role in ensuring the smooth operation of our hotel. Reporting directly to the General Manager, you will act on their behalf in their absence, overseeing all aspects of the hotel's operations, including Food and Beverage, Rooms, Guest Experience, and Sales and...
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Duty Operations Manager
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Hounslow, Greater London, United Kingdom Accor Full timeJob Title: Duty ManagerJob Summary:The Duty Manager plays a critical role in ensuring the smooth operation of our hotel, reporting directly to the General Manager and acting on their behalf in their absence. This position is responsible for overseeing the entire operation, including Food and Beverage, Rooms, Guest Experience, and Sales and Marketing.Key...
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Duty Operations Manager
3 weeks ago
Hounslow, Greater London, United Kingdom Accor Full timeJob Title: Duty ManagerJob Summary:The Duty Manager plays a critical role in ensuring the smooth operation of our hotel, reporting directly to the General Manager and acting on their behalf in their absence. This position is responsible for overseeing the entire operation, including Food and Beverage, Rooms, Guest Experience, and Sales and Marketing.Key...
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Duty Manager
2 weeks ago
Hounslow, Greater London, United Kingdom Lampton Leisure Full timeAbout the RoleWe are seeking a highly motivated and experienced Duty Manager to join our team at Lampton Leisure. As a key member of our operations team, you will be responsible for the day-to-day running of our wet side facilities, ensuring a safe and enjoyable experience for our customers.Key ResponsibilitiesSupervise and coordinate the opening and closing...
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Duty Manager
2 weeks ago
Hounslow, Greater London, United Kingdom Lampton Leisure Full timeAbout the RoleWe are seeking a highly motivated and experienced Duty Manager to join our team at Lampton Leisure. As a key member of our operations team, you will be responsible for the day-to-day running of our wet side facilities, ensuring a safe and enjoyable experience for our customers.Key ResponsibilitiesSupervise and coordinate the opening and closing...
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Duty Manager
4 weeks ago
Hounslow, Greater London, United Kingdom Lampton Leisure Full timeAbout the RoleWe are seeking a highly skilled and experienced Duty Manager to join our team at Lampton Leisure. As a key member of our operations team, you will be responsible for the day-to-day running of our wet side facilities, ensuring the highest standards of customer service and safety.Key ResponsibilitiesSupervise and coordinate the opening and...
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Duty Manager
4 weeks ago
Hounslow, Greater London, United Kingdom Lampton Leisure Full timeAbout the RoleWe are seeking a highly skilled and experienced Duty Manager to join our team at Lampton Leisure. As a key member of our operations team, you will be responsible for the day-to-day running of our wet side facilities, ensuring the highest standards of customer service and safety.Key ResponsibilitiesSupervise and coordinate the opening and...
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Duty Manager
4 weeks ago
Hounslow, Greater London, United Kingdom Lampton Leisure Full timeAbout the RoleWe are seeking a highly skilled and experienced Duty Manager to join our team at Lampton Leisure. As a key member of our operations team, you will be responsible for the day-to-day running of our wet side facilities, ensuring the highest standards of customer service and safety.Key ResponsibilitiesSupervise and coordinate the opening and...
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Duty Manager
4 weeks ago
Hounslow, Greater London, United Kingdom Lampton Leisure Full timeAbout the RoleWe are seeking a highly skilled and experienced Duty Manager to join our team at Lampton Leisure. As a key member of our operations team, you will be responsible for the day-to-day running of our wet side facilities, ensuring the highest standards of customer service and safety.Key ResponsibilitiesSupervise and coordinate the opening and...
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Duty Manager Position
2 weeks ago
Hounslow, Greater London, United Kingdom Lampton Leisure Full timeAbout the JobAs a Duty Manager at Lampton Leisure, you will be reporting to the Assistant General Manager. Your responsibilities will include the day-to-day running of the wet side, including health and safety on poolside, managing the lifeguard team, coordinating wet side timetables, events, and rotas, as well as acting as duty manager for the leisure...
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Duty Manager
4 weeks ago
Hounslow, Greater London, United Kingdom Lampton Leisure Full timeAbout the RoleWe are seeking a highly skilled and experienced Duty Manager to join our team at Lampton Leisure. As a key member of our operations team, you will be responsible for the day-to-day running of our wet side facilities, ensuring the highest standards of health and safety, customer service, and operational efficiency.Key ResponsibilitiesHealth and...
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Duty Manager
4 weeks ago
Hounslow, Greater London, United Kingdom Lampton Leisure Full timeAbout the RoleWe are seeking a highly skilled and experienced Duty Manager to join our team at Lampton Leisure. As a key member of our operations team, you will be responsible for the day-to-day running of our wet side facilities, ensuring the highest standards of health and safety, customer service, and operational efficiency.Key ResponsibilitiesHealth and...
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Duty Manager
3 weeks ago
Hounslow, Greater London, United Kingdom Lampton Leisure Full timeAbout the RoleWe are seeking a highly skilled and experienced Duty Manager to join our team at Lampton Leisure. As a key member of our operations team, you will be responsible for the day-to-day running of our wet side facilities, ensuring the highest standards of health and safety, customer service, and operational efficiency.Key ResponsibilitiesHealth and...
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Duty Manager
3 weeks ago
Hounslow, Greater London, United Kingdom Lampton Leisure Full timeAbout the RoleWe are seeking a highly skilled and experienced Duty Manager to join our team at Lampton Leisure. As a key member of our operations team, you will be responsible for the day-to-day running of our wet side facilities, ensuring the highest standards of health and safety, customer service, and operational efficiency.Key ResponsibilitiesHealth and...
Duty Manager
2 months ago
Company: [Company]
Job Title: Duty Manager
Main Purpose of the Job:
As a key member of the Heathrow Workshop team, you will be responsible for managing the operations of the workshop to deliver exceptional customer service, while maintaining the highest standards of quality and safety. Reporting directly to the Operations Manager, you will be empowered to make decisions and drive productivity, ensuring efficient use of resources to meet contractual, commercial, and financial obligations.
Main Duties and Responsibilities:
- Operational Management: Ensure all servicing, repairs, preventative works, and legal testing are carried out in a safe and efficient manner, in accordance with HAL regulations.
- Workshop Loading Plan: Take ownership of the workshop loading plan and job priorities to ensure efficient allocation of resources.
- Resource Management: Manage and prioritize resources to ensure the right technical expertise is available to meet demand.
- Job Allocation: Ensure that jobs are allocated in an organized and effective manner to maintain SLA's and customer operational requirements.
- SLA Management: Manage SLA's to meet customer requirements and fleet utilization.
- Support to Other Departments: Provide full support to all areas of the business as required, including Ramp, Parts Department, and Call Centre.
- Operational Readiness: Continually be prepared for operational readiness and peak days.
- Parts Management: Ensure that parts requests are managed effectively, costs are confirmed, and all ordered parts fitted.
- Service Order Completion: Ensure service orders are completed accurately with all required information and photos.
- SAP Support: Provide SAP support to your team as required.
- Productivity and Efficiency: Drive productivity and efficiencies using data from SAP.
- Tooling and Equipment: Ensure that all tooling and equipment are fit for purpose and up to standard.
- Vehicle Fleet Management: Take ownership of the vehicle fleet, tools, and equipment.
- Workshop and Yard Maintenance: Ensure the workshop and yard areas are kept clean and tidy at all times and within company Health & Safety guidelines.
- Safety and Wellbeing: Be accountable for the safety and wellbeing of all staff Airside and Landside.
- Safety Risk Management: Identify top three safety risks and apply mitigation.
- Safety Incident Investigation: Pro-actively investigate all safety incidents and implement mitigation to prevent re-occurrence.
- Accident and Incident Reporting: Report all accidents, incidents, and near miss occurrences using the Quentic System and complete investigations and apply mitigation to prevent re-occurrence.
- Safety Governance: Attend Monthly Safety Governance Group Meetings and progress agreed safety actions to closure.
- Health and Safety Compliance: Make sure work completed by employees, suppliers, or contractors is carried out in accordance with the Company's Health & Safety Policy and SSOW's.
- PPE Audits and Quality Assurance: Conduct regular PPE audits and quality assurance checks to ensure excellent safety standards are maintained at all times.
- Mandatory Training: Manage mandatory training to ensure compliance is maintained at all times.
- Staff Engagement: Engage with staff with effective use of staff briefings and Toolbox talks, encourage and support staff ideas and suggestions.
- Team Management: Effectively manage your team using company agreed policies for performance, absence, grievance, and disciplinary.
- Pro-time Management: Manage Pro-time ensuring on-time clocking in and out.
- Personal Development Reviews: Complete Personal Development Reviews (PDR) with your team and identify any training, development or knowledge gaps.
- Training Plan Management: Manage the training plan for your team.
- Toolbox Talks: Deliver regular Toolbox Talks to ensure colleagues are informed, engaged, consulted, and valued.
Knowledge, Skills & Experience:
- Customer Focus: Customer oriented and service delivery focused.
- Health and Safety Knowledge: Good knowledge of health and safety regulations (IOSH/NEBOSH desirable).
- Operational Expertise: Operational expertise desirable.
- Leadership and Management: Proven experience in a management or supervisory capacity and can demonstrate strong people management skills and the ability to lead a team.
- Literacy, Analytical, and Numeracy Skills: Literate, analytical, numerate.
- Financial Understanding: Good financial understanding and negotiation skills.
- Communication and Presentation Skills: Strong communication and presentation skills.
- Workshop Procedures and Systems: Understanding of workshop procedures and systems.
- I.T. Systems: Good knowledge of I.T systems.
- Customer-Focused Environment: Experience of working in a customer-focused pressurized environment.
