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Customer Service Representative

2 months ago

Coventry, Coventry, United Kingdom Dine Contract Catering Full time
About Dine Contract Catering

We are a leading contract catering company providing tailored food services to businesses and industries across the UK. With over two decades of experience, we pride ourselves on delivering exceptional customer experiences and promoting sustainability through locally sourced, seasonal, and sustainable ingredients.

Job Summary

We are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service, preparing high-quality food, and maintaining a positive brand image.

Key Responsibilities
  • Food Preparation: Prepare delicious, high-quality food that meets our clients' expectations and delights our customers.
  • Food Display: Create attractive food and counter displays that showcase our culinary expertise.
  • Brand Representation: Represent Dine Contract Catering and maintain a positive brand image at all times.
  • Cash Handling: Handle cash and operate the cash register with accuracy and efficiency.
  • Food Safety and Hygiene: Comply with Food Handling & Hygiene standards and Health & Safety regulations.
Requirements
  • Team Player: Demonstrate an enthusiastic can-do attitude and excellent teamwork skills.
  • Customer Service: Display passion for delivering exceptional customer service and a commitment to exceeding client expectations.
  • Timekeeping and Reliability: Arrive equipped with a desire to succeed in your role and demonstrate outstanding timekeeping and reliability.
  • Safety Mindset: Have a safety-first mindset and be committed to maintaining a safe working environment.
  • Previous Experience: Have experience within a similar catering-related role, although this is not essential.
About Us

We are committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.