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Administrative Support Specialist

2 months ago

Leicester, Leicester, United Kingdom Macildowie Recruitment and Retention Full time
The Opportunity

Macildowie Recruitment and Retention is seeking a highly skilled Administrator to join our team. As a key member of our operations team, you will play a vital role in ensuring the smooth day-to-day running of our business.

Key Responsibilities
  • Team Support: Assist the team in meeting targets and KPIs, providing guidance and support as needed.
  • Client Relations: Maintain professional relationships with existing and prospective clients and insurers, ensuring a high level of service.
  • Compliance: Work within FCA rules and company procedures, adhering to contract certainty requirements.
  • System Management: Efficiently use EPIC for managing client records, activities, documentation, communication, and scheduling.
  • Sales Administration: Deliver high-standard administrative support to the employee benefits team.
Requirements

We are looking for a strong administrator with excellent telephone, meet and greet skills, including all-round verbal and written communication skills. The ability to display effectively a full range of relationship skills in respect of all visitors and staff is essential. Problem-solving, decision-making, and organisational skills are also required.

Please note that we require your home postcode on your CV when applying, as our recruitment tech uses this to ensure your CV is reviewed by the relevant consultant for the relevant job(s) in the relevant geography.