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Contractor Liaison Specialist
2 months ago
Contractor Liaison Specialist
We are seeking a highly skilled Contractor Liaison Specialist to join our team at NES Fircroft. As a key member of our Operations Support team, you will be responsible for providing exceptional service to our contractors, clients, and internal stakeholders.
Key Responsibilities:
- Act as the primary point of contact for contractors, handling day-to-day queries and providing timely resolutions.
- Work closely with internal recruiters, finance, and assignment support teams to ensure seamless contractor engagement and identify process improvements.
- Deliver exceptional service, conduct contractor calls, and become a key point of contact for pay-related queries and other general tasks.
- Drive efficiency and innovation within the team by identifying and implementing process improvements.
Requirements:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with contractors, clients, and internal stakeholders.
- Strong problem-solving skills, with the ability to resolve complex issues in a timely and efficient manner.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Strong analytical skills, with the ability to interpret data and make informed decisions.
What We Offer:
- Competitive basic salary with a strong bonus scheme.
- Generous WFH policy, with 2 days per week and a 4pm finish on Fridays.
- 1 paid day for charity activity, with regular opportunities to participate in charity events.
- 32 days holiday (inclusive of bank holidays), increasing by 1 day each year up to a maximum of 37 days.
- Opportunity to purchase 5 days holiday each year.
- Full training plan and guidance, with a clear career progression path.
- Life insurance after 1 year's service and Company Pension Scheme (5% employee contribution, 3% employer).
- Cycle Work Scheme.
- Christmas close down.
About NES Fircroft:
We are a powerhouse in the engineering sector, dedicated to matching top talent with top-notch companies. We are all about innovation, growth, and a little bit of fun along the way