Sales Associate

4 hours ago

ChesterleStreet, Durham, United Kingdom REISS Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Reiss on Barrett Street, just off Oxford Street. As a Sales Associate, you will be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.

Key Responsibilities
  • Deliver a premium and tailored customer service experience
  • Provide in-depth knowledge of the brand and our products
  • Communicate effectively with customers, team members, and management
  • Maintain visual standards
  • Act as a Reiss Brand Ambassador
Requirements
  • A passion for premium or luxury product
  • Previous experience in a customer-facing environment
  • Ability to see things through the customer's eyes
  • Excellent customer service skills
  • Flexibility and ability to adapt to changing priorities
  • Ability to work in a fast-paced retail environment
  • Excellent communication and interpersonal skills
  • Excellent organisational and decision-making skills
  • Be a team player
  • Good written and verbal communication skills
What We Offer
  • Seasonal business wear allowance
  • Generous employee discount
  • Rewarding commission structure
  • Wellbeing and financial support through our Employee Assistance Programme
  • Low monthly cost health support through our medical cash plan
  • Fitness discounts
  • Family friendly policies including enhanced parental pay
  • 23 days annual leave, increasing to 25 days after 2 years' service
  • Employee referral scheme
  • Career development opportunities
About Us

We are a leading luxury brand with a strong presence in over 230 locations internationally. We are committed to providing exceptional customer service and creating a positive work environment for our employees.

We believe in the importance of diversity and inclusion in the workplace and are committed to ensuring that our people processes are fair, transparent, and promote equality of opportunity for all candidates.

We are an equal opportunities employer and welcome applications from all qualified candidates.

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